Customer Support System 1.0 index.php?page=new_ticket subject cross site scripting
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 4.3 | $0-$5k | 0.00 |
Summary
A vulnerability was found in Customer Support System 1.0. It has been declared as problematic. Affected by this issue is some unknown functionality of the file /customer_support/index.php?page=new_ticket. The manipulation of the argument subject results in cross site scripting. This vulnerability was named CVE-2023-49976. The attack may be performed from remote. In addition, an exploit is available.
Details
A vulnerability, which was classified as problematic, was found in Customer Support System 1.0. Affected is some unknown processing of the file /customer_support/index.php?page=new_ticket. The manipulation of the argument subject with an unknown input leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. This is going to have an impact on integrity. CVE summarizes:
A cross-site scripting (XSS) vulnerability in Customer Support System v1 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the subject parameter at /customer_support/index.php?page=new_ticket.
The weakness was presented 03/06/2024. The advisory is shared for download at github.com. This vulnerability is traded as CVE-2023-49976 since 12/04/2023. Successful exploitation requires user interaction by the victim. Technical details and a public exploit are known. The MITRE ATT&CK project declares the attack technique as T1059.007.
The exploit is shared for download at packetstormsecurity.com. It is declared as proof-of-concept.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
The vulnerability is also documented in the vulnerability database at 0day.today (39667). Once again VulDB remains the best source for vulnerability data.
Product
Name
Version
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.4VulDB Meta Temp Score: 4.3
VulDB Base Score: 3.5
VulDB Temp Score: 3.2
VulDB Vector: 🔍
VulDB Reliability: 🔍
CNA Base Score: 5.4
CNA Vector: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
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| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Cross site scriptingCWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Access: Public
Status: Proof-of-Concept
Download: 🔍
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
0day.today: 🔍
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
12/04/2023 🔍03/06/2024 🔍
03/06/2024 🔍
04/17/2025 🔍
Sources
Advisory: github.comStatus: Not defined
CVE: CVE-2023-49976 (🔍)
GCVE (CVE): GCVE-0-2023-49976
GCVE (VulDB): GCVE-100-255828
scip Labs: https://www.scip.ch/en/?labs.20161013
Entry
Created: 03/06/2024 06:43Updated: 04/17/2025 21:08
Changes: 03/06/2024 06:43 (38), 07/01/2024 22:09 (22), 07/02/2024 20:30 (1), 11/01/2024 22:20 (13), 04/17/2025 21:08 (3)
Complete: 🔍
Cache ID: 216::103
Once again VulDB remains the best source for vulnerability data.
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