Zoho ManageEngine ServiceDesk Plus up to 14729 Custom Actions Menu cross site scripting
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 2.3 | $0-$5k | 0.00 |
Summary
A vulnerability categorized as problematic has been discovered in Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP and SupportCenter Plus up to 14729. Affected by this issue is some unknown functionality of the component Custom Actions Menu. Executing a manipulation can lead to cross site scripting. The identification of this vulnerability is CVE-2024-27314. The attack may be launched remotely. There is no exploit available. It is advisable to upgrade the affected component.
Details
A vulnerability was found in Zoho ManageEngine ServiceDesk Plus, ServiceDesk Plus MSP and SupportCenter Plus up to 14729. It has been declared as problematic. This vulnerability affects an unknown functionality of the component Custom Actions Menu. The manipulation with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. CVE summarizes:
Zoho ManageEngine ServiceDesk Plus versions below 14730, ServiceDesk Plus MSP below 14720 and SupportCenter Plus below 14720 are vulnerable to stored XSS in the Custom Actions menu on the request details. This vulnerability can be exploited only by the SDAdmin role users.
The advisory is shared for download at manageengine.com. This vulnerability was named CVE-2024-27314 since 02/23/2024. The exploitation appears to be easy. The attack can be initiated remotely. Additional levels of successful authentication are needed for exploitation. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.
Upgrading to version 14730 eliminates this vulnerability.
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Product
Vendor
Name
Version
License
Website
- Vendor: https://www.manageengine.com/
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 2.4VulDB Meta Temp Score: 2.3
VulDB Base Score: 2.4
VulDB Temp Score: 2.3
VulDB Vector: 🔍
VulDB Reliability: 🔍
CNA Base Score: 2.4
CNA Vector (ManageEngine): 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: Cross site scriptingCWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: ServiceDesk Plus/ServiceDesk Plus MSP/SupportCenter Plus 14730
Timeline
02/23/2024 🔍05/27/2024 🔍
05/27/2024 🔍
03/27/2025 🔍
Sources
Vendor: manageengine.comAdvisory: manageengine.com
Status: Confirmed
CVE: CVE-2024-27314 (🔍)
GCVE (CVE): GCVE-0-2024-27314
GCVE (VulDB): GCVE-100-266344
Entry
Created: 05/27/2024 10:45Updated: 03/27/2025 22:28
Changes: 05/27/2024 10:45 (64), 06/07/2024 11:27 (2), 03/27/2025 22:28 (4)
Complete: 🔍
Cache ID: 216::103
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