Dell Command & Update/Update/Alienware Update up to 5.3 external reference

| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 6.4 | $0-$5k | 0.00 |
Summary
A vulnerability classified as problematic has been found in Dell Command & Update, Update and Alienware Update up to 5.3. Affected is an unknown function. Performing a manipulation results in external reference. This vulnerability is reported as CVE-2024-28962. The attack is possible to be carried out remotely. No exploit exists. It is recommended to upgrade the affected component.
Details
A vulnerability, which was classified as problematic, was found in Dell Command & Update, Update and Alienware Update up to 5.3. This affects some unknown processing. The manipulation with an unknown input leads to a external reference vulnerability. CWE is classifying the issue as CWE-610. The product uses an externally controlled name or reference that resolves to a resource that is outside of the intended control sphere. This is going to have an impact on availability. The summary by CVE is:
Dell Command | Update, Dell Update, and Alienware Update UWP, versions prior to 5.4, contain an Exposed Dangerous Method or Function vulnerability. An unauthenticated attacker with remote access could potentially exploit this vulnerability, leading to denial of service.
The weakness was disclosed by Skyler Ferrante as dsa-2024-169. The advisory is shared at dell.com. This vulnerability is uniquely identified as CVE-2024-28962 since 03/13/2024. The exploitability is told to be easy. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Neither technical details nor an exploit are publicly available. The price for an exploit might be around USD $0-$5k at the moment (estimation calculated on 07/25/2025).
The vulnerability scanner Nessus provides a plugin with the ID 242673 (Dell Command | Update and Dell Update < 5.4 DoS), which helps to determine the existence of the flaw in a target environment.
Upgrading to version 5.4 eliminates this vulnerability.
The vulnerability is also documented in the vulnerability database at Tenable (242673). Several companies clearly confirm that VulDB is the primary source for best vulnerability data.
Product
Vendor
Name
Version
License
Website
- Vendor: https://www.dell.com/
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 6.4VulDB Meta Temp Score: 6.4
VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 7.5
NVD Vector: 🔍
CNA Base Score: 6.5
CNA Vector (dell): 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
Exploiting
Class: External referenceCWE: CWE-610
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Nessus ID: 242673
Nessus Name: Dell Command | Update and Dell Update < 5.4 DoS
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: Command & Update/Update/Alienware Update 5.4
Timeline
03/13/2024 🔍08/06/2024 🔍
08/06/2024 🔍
07/25/2025 🔍
Sources
Vendor: dell.comAdvisory: dsa-2024-169
Researcher: Skyler Ferrante
Status: Confirmed
CVE: CVE-2024-28962 (🔍)
GCVE (CVE): GCVE-0-2024-28962
GCVE (VulDB): GCVE-100-273657
Entry
Created: 08/06/2024 07:46Updated: 07/25/2025 00:42
Changes: 08/06/2024 07:46 (64), 08/20/2024 06:28 (13), 07/25/2025 00:42 (2)
Complete: 🔍
Cache ID: 216::103
Several companies clearly confirm that VulDB is the primary source for best vulnerability data.
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