SolarWinds Web Help Desk up to 12.8.3 HF3 on Linux development/test path traversal

Summaryinfo

A vulnerability marked as critical has been reported in SolarWinds Web Help Desk up to 12.8.3 HF3 on Linux. Affected by this vulnerability is an unknown functionality of the file development/test. Performing a manipulation results in path traversal. This vulnerability is cataloged as CVE-2024-45709. It is possible to initiate the attack remotely. There is no exploit available. It is suggested to upgrade the affected component.

Detailsinfo

A vulnerability was found in SolarWinds Web Help Desk up to 12.8.3 HF3 on Linux. It has been classified as problematic. This affects an unknown code of the file development/test. The manipulation with an unknown input leads to a path traversal vulnerability. CWE is classifying the issue as CWE-22. The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory. This is going to have an impact on confidentiality. The summary by CVE is:

SolarWinds Web Help Desk was susceptible to a local file read vulnerability. This vulnerability requires the software be installed on Linux and configured to use non-default development/test mode making exposure to the vulnerability very limited.

The weakness was shared by Harsh Jaiswal. The advisory is shared at solarwinds.com. This vulnerability is uniquely identified as CVE-2024-45709 since 09/05/2024. The exploitability is told to be difficult. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1006 for this issue.

The vulnerability scanner Nessus provides a plugin with the ID 213005 (SolarWinds Web Help Desk < 12.8.4 Multiple Vulnerabilities), which helps to determine the existence of the flaw in a target environment.

Upgrading to version 12.8.4 eliminates this vulnerability. The upgrade is hosted for download at documentation.solarwinds.com.

The vulnerability is also documented in the vulnerability database at Tenable (213005). Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Vendor

• SolarWinds

Name

• Web Help Desk

Version

• 12.8.3 HF3

License

• commercial

Website

• Vendor: https://www.solarwinds.com/

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Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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