Chatwoot up to 3.15.x API query_operator sql injection

Summaryinfo

A vulnerability has been found in Chatwoot up to 3.15.x and classified as critical. Affected is the function query_operator of the component API. The manipulation leads to sql injection. This vulnerability is listed as CVE-2025-21628. The attack may be initiated remotely. There is no available exploit. The affected component should be upgraded.

Detailsinfo

A vulnerability was found in Chatwoot up to 3.15.x and classified as critical. This issue affects the function query_operator of the component API. The manipulation with an unknown input leads to a sql injection vulnerability. Using CWE to declare the problem leads to CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. Impacted is confidentiality, integrity, and availability. The summary by CVE is:

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

The advisory is shared at github.com. The identification of this vulnerability is CVE-2025-21628 since 12/29/2024. The exploitation is known to be easy. The attack may be initiated remotely. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1505 for this issue.

Upgrading to version 3.16.0 eliminates this vulnerability. Applying the patch b34dac7bbe3c910186083b680e51aad5ea60b44b is able to eliminate this problem. The bugfix is ready for download at github.com. The best possible mitigation is suggested to be upgrading to the latest version.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

• Chat Software

Name

• Chatwoot

Version

• 3.0
• 3.1
• 3.2
• 3.3
• 3.4
• 3.5
• 3.6
• 3.7
• 3.8
• 3.9
• 3.10
• 3.11
• 3.12
• 3.13
• 3.14
• 3.15

License

• open-source

Website

• Product: https://github.com/chatwoot/chatwoot/

CPE 2.3info

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CPE 2.2info

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Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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