SimpleHelp Remote Support Software up to 5.5.7 API Key permission

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
8.7$0-$5k0.00

Summaryinfo

A vulnerability identified as critical has been detected in SimpleHelp Remote Support Software up to 5.5.7. This affects an unknown function of the component API Key Handler. The manipulation leads to permission. This vulnerability is documented as CVE-2024-57726. The attack can be initiated remotely. Additionally, an exploit exists.

Detailsinfo

A vulnerability was found in SimpleHelp Remote Support Software up to 5.5.7 and classified as critical. This issue affects some unknown functionality of the component API Key Handler. The manipulation with an unknown input leads to a permission vulnerability. Using CWE to declare the problem leads to CWE-275. Impacted is confidentiality, integrity, and availability. The summary by CVE is:

SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.

It is possible to read the advisory at horizon3.ai. The identification of this vulnerability is CVE-2024-57726 since 01/09/2025. The exploitation is known to be easy. The attack may be initiated remotely. Technical details are unknown but an exploit is available. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 05/14/2026). The attack technique deployed by this issue is T1222 according to MITRE ATT&CK.

It is declared as attacked. The vulnerability scanner Nessus provides a plugin with the ID 233191 (Security Updates for SimpleHelp < 5.5.8), which helps to determine the existence of the flaw in a target environment. The CISA Known Exploited Vulnerabilities Catalog lists this issue since 04/24/2026 with a due date of 05/08/2026:

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the databases at Tenable (233191) and EUVD (EUVD-2024-53724). Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 8.7
VulDB Meta Temp Score: 8.7

VulDB Base Score: 6.3
VulDB Temp Score: 6.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.9
NVD Vector: 🔍

CNA Base Score: 9.9
CNA Vector (MITRE): 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Permission
CWE: CWE-275 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Attacked

EPSS Score: 🔍
EPSS Percentile: 🔍

KEV Added: 🔍
KEV Due: 🔍
KEV Remediation: 🔍
KEV Ransomware: 🔍
KEV Notice: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 233191
Nessus Name: Security Updates for SimpleHelp < 5.5.8

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

01/09/2025 🔍
01/16/2025 +7 days 🔍
01/16/2025 +0 days 🔍
05/14/2026 +483 days 🔍

Sourcesinfo

Advisory: horizon3.ai
Status: Confirmed

CVE: CVE-2024-57726 (🔍)
GCVE (CVE): GCVE-0-2024-57726
GCVE (VulDB): GCVE-100-292091
EUVD: 🔍
scip Labs: https://www.scip.ch/en/?labs.20161013

Entryinfo

Created: 01/16/2025 07:16
Updated: 05/14/2026 23:03
Changes: 01/16/2025 07:16 (53), 01/16/2025 10:48 (1), 02/01/2025 04:10 (20), 03/21/2025 22:10 (2), 06/30/2025 00:26 (1), 04/24/2026 21:21 (15), 05/14/2026 23:03 (1)
Complete: 🔍
Cache ID: 216::103

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Discussion

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