VDB-295704 · CVE-2024-13606 · GCVE-0-2024-13606

rabilal JS Help Desk Plugin up to 2.8.8 on WordPress File Attachment jssupportticketdata information disclosure

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.3	$0-$5k	0.00

Summaryinfo

A vulnerability labeled as problematic has been found in rabilal JS Help Desk Plugin up to 2.8.8 on WordPress. This affects an unknown part of the file /wp-content/uploads/jssupportticketdata of the component File Attachment Handler. The manipulation results in information disclosure. This vulnerability is cataloged as CVE-2024-13606. The attack may be launched remotely. There is no exploit available.

Detailsinfo

A vulnerability classified as problematic has been found in rabilal JS Help Desk Plugin up to 2.8.8 on WordPress. Affected is an unknown part of the file /wp-content/uploads/jssupportticketdata of the component File Attachment Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality. CVE summarizes:

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 2.8.8 via the 'jssupportticketdata' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/jssupportticketdata directory which can contain file attachments included in support tickets.

The weakness was shared by Tim Coen. The advisory is shared for download at wordfence.com. This vulnerability is traded as CVE-2024-13606 since 01/21/2025. The exploitability is told to be easy. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. There are known technical details, but no exploit is available. The MITRE ATT&CK project declares the attack technique as T1592.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

WordPress Plugin

Vendor

rabilal

Name

JS Help Desk Plugin

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.4
VulDB Meta Temp Score: 6.3

VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA Base Score: 7.5
CNA Vector (Wordfence): 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

01/21/2025 🔍
02/13/2025 +23 days 🔍
02/13/2025 +0 days 🔍
02/13/2025 +0 days 🔍

Sourcesinfo

Advisory: wordfence.com
Researcher: Tim Coen
Status: Not defined

CVE: CVE-2024-13606 (🔍)
GCVE (CVE): GCVE-0-2024-13606
GCVE (VulDB): GCVE-100-295704

Entryinfo

Created: 02/13/2025 11:03
Changes: 02/13/2025 11:03 (66)
Complete: 🔍
Cache ID: 216::103