VDB-311901 · CVE-2025-4653 · GCVE-0-2025-4653

Artica Pandora ITSM 5.0.105 backup name command injection

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.5	$0-$5k	0.00

Summaryinfo

A vulnerability identified as critical has been detected in Artica Pandora ITSM 5.0.105. The impacted element is an unknown function. Performing a manipulation of the argument backup name results in command injection. This vulnerability is identified as CVE-2025-4653. The attack can be initiated remotely. There is not any exploit available. You should upgrade the affected component.

Detailsinfo

A vulnerability was found in Artica Pandora ITSM 5.0.105. It has been classified as critical. This affects some unknown functionality. The manipulation of the argument backup name with an unknown input leads to a command injection vulnerability. CWE is classifying the issue as CWE-77. The product constructs all or part of a command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended command when it is sent to a downstream component. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:

Improper Neutralization of Special Elements in the backup name field may allow OS command injection. This issue affects Pandora ITSM 5.0.105.

The advisory is shared at pandorafms.com. This vulnerability is uniquely identified as CVE-2025-4653 since 05/13/2025. The exploitability is told to be easy. It is possible to initiate the attack remotely. The exploitation needs additional levels of successful authentication. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1202 for this issue.

Upgrading to version 5.0.106 eliminates this vulnerability.

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Productinfo

Vendor

Artica

Name

Pandora ITSM

Version

5.0.105

License

commercial

CPE 2.3info

🔍

CPE 2.2info

🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CNA CVSS-B Score: 🔍
CNA CVSS-BT Score: 🔍
CNA Vector: 🔍

CVSSv3info

VulDB Meta Base Score: 4.7
VulDB Meta Temp Score: 4.5

VulDB Base Score: 4.7
VulDB Temp Score: 4.5
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Command injection
CWE: CWE-77 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Pandora ITSM 5.0.106

Timelineinfo

05/13/2025 🔍
06/10/2025 +28 days 🔍
06/10/2025 +0 days 🔍
06/10/2025 +0 days 🔍

Sourcesinfo

Advisory: pandorafms.com
Status: Confirmed

CVE: CVE-2025-4653 (🔍)
GCVE (CVE): GCVE-0-2025-4653
GCVE (VulDB): GCVE-100-311901

Entryinfo

Created: 06/10/2025 18:16
Changes: 06/10/2025 18:16 (72), 06/10/2025 18:17 (1)
Complete: 🔍
Cache ID: 216::103