Cisco Unified Contact Center Express Web-based Management Interface server-side request forgery

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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6.0$0-$5k0.00

Summaryinfo

A vulnerability categorized as critical has been discovered in Cisco Unified Contact Center Express and Unified Intelligence Center. This impacts an unknown function of the component Web-based Management Interface. Such manipulation leads to server-side request forgery. This vulnerability is listed as CVE-2025-20288. The attack may be performed from remote. There is no available exploit. It is advisable to upgrade the affected component.

Detailsinfo

A vulnerability was found in Cisco Unified Contact Center Express and Unified Intelligence Center (affected version unknown) and classified as critical. Affected by this issue is an unknown functionality of the component Web-based Management Interface. The manipulation with an unknown input leads to a server-side request forgery vulnerability. Using CWE to declare the problem leads to CWE-918. The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination. Impacted is confidentiality, integrity, and availability. CVE summarizes:

A vulnerability in the web-based management interface of Cisco Unified Intelligence Center could allow an unauthenticated, remote attacker to conduct a server-side request forgery (SSRF) attack through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device.

The advisory is shared for download at sec.cloudapps.cisco.com. This vulnerability is handled as CVE-2025-20288 since 10/10/2024. The exploitation is known to be easy. The attack may be launched remotely. No form of authentication is required for exploitation. There are neither technical details nor an exploit publicly available. The current price for an exploit might be approx. USD $0-$5k (estimation calculated on 07/26/2025).

The vulnerability scanner Nessus provides a plugin with the ID 242837 (Cisco Unified Intelligence Center SSRF (cisco-sa-cuis-ssrf-JSuDjeV)), which helps to determine the existence of the flaw in a target environment.

Upgrading eliminates this vulnerability.

The vulnerability is also documented in the databases at Tenable (242837) and EUVD (EUVD-2025-21710). VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Vendor

Name

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.1
VulDB Meta Temp Score: 6.0

VulDB Base Score: 7.3
VulDB Temp Score: 7.0
VulDB Vector: 🔒
VulDB Reliability: 🔍

NVD Base Score: 5.3
NVD Vector: 🔒

CNA Base Score: 5.8
CNA Vector (cisco): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Server-side request forgery
CWE: CWE-918
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Nessus ID: 242837
Nessus Name: Cisco Unified Intelligence Center SSRF (cisco-sa-cuis-ssrf-JSuDjeV)

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Timelineinfo

10/10/2024 CVE reserved
07/16/2025 +279 days Advisory disclosed
07/16/2025 +0 days VulDB entry created
07/26/2025 +10 days VulDB entry last update

Sourcesinfo

Vendor: cisco.com

Advisory: cisco-sa-cuis-ssrf-JSuDjeV
Status: Confirmed

CVE: CVE-2025-20288 (🔒)
GCVE (CVE): GCVE-0-2025-20288
GCVE (VulDB): GCVE-100-316688
EUVD: 🔒

Entryinfo

Created: 07/16/2025 19:24
Updated: 07/26/2025 06:14
Changes: 07/16/2025 19:24 (63), 07/16/2025 19:42 (1), 07/22/2025 18:45 (12), 07/26/2025 06:14 (2)
Complete: 🔍
Cache ID: 216::103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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