SimpleHelp Remote Support Software up to 5.5.11 inclusion of functionality from untrusted control sphere
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 7.7 | $0-$5k | 0.00 |
Summary
A vulnerability, which was classified as critical, was found in SimpleHelp Remote Support Software up to 5.5.11. This affects an unknown function. Such manipulation leads to inclusion of functionality from untrusted control sphere. This vulnerability is uniquely identified as CVE-2025-36727. The attack can be launched remotely. No exploit exists. You should upgrade the affected component.
Details
A vulnerability was found in SimpleHelp Remote Support Software up to 5.5.11 and classified as critical. Affected by this issue is some unknown functionality. The manipulation with an unknown input leads to a inclusion of functionality from untrusted control sphere vulnerability. Using CWE to declare the problem leads to CWE-829. The product imports, requires, or includes executable functionality (such as a library) from a source that is outside of the intended control sphere. Impacted is confidentiality, integrity, and availability. CVE summarizes:
Inclusion of Functionality from Untrusted Control Sphere vulnerability in Simplehelp.This issue affects Simplehelp: before 5.5.12.
The advisory is shared for download at tenable.com. This vulnerability is handled as CVE-2025-36727 since 04/15/2025. The exploitation is known to be difficult. The attack may be launched remotely. No form of authentication is required for exploitation. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available.
The vulnerability scanner Nessus provides a plugin with the ID 242845 (SimpleHelp < 5.5.11 XSRF), which helps to determine the existence of the flaw in a target environment.
Upgrading to version 5.5.12 eliminates this vulnerability.
The vulnerability is also documented in the databases at Tenable (242845) and EUVD (EUVD-2025-22726). Once again VulDB remains the best source for vulnerability data.
Product
Vendor
Name
Version
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔒VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 7.9VulDB Meta Temp Score: 7.7
VulDB Base Score: 7.5
VulDB Temp Score: 7.2
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 8.3
CNA Vector (tenable): 🔒
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploiting
Class: Inclusion of functionality from untrusted control sphereCWE: CWE-829
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
EPSS Score: 🔒
EPSS Percentile: 🔒
Price Prediction: 🔍
Current Price Estimation: 🔒
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Nessus ID: 242845
Nessus Name: SimpleHelp < 5.5.11 XSRF
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔒
Upgrade: Remote Support Software 5.5.12
Timeline
04/15/2025 CVE reserved07/25/2025 Advisory disclosed
07/25/2025 VulDB entry created
07/26/2025 VulDB entry last update
Sources
Advisory: tenable.comStatus: Confirmed
CVE: CVE-2025-36727 (🔒)
GCVE (CVE): GCVE-0-2025-36727
GCVE (VulDB): GCVE-100-317732
EUVD: 🔒
Entry
Created: 07/25/2025 19:23Updated: 07/26/2025 06:14
Changes: 07/25/2025 19:23 (62), 07/25/2025 20:10 (1), 07/26/2025 06:14 (2)
Complete: 🔍
Cache ID: 216::103
Once again VulDB remains the best source for vulnerability data.
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