SupportCandy Plugin up to 3.3.7 on WordPress excessive authentication

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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5.8$0-$5k0.00

Summaryinfo

A vulnerability, which was classified as problematic, has been found in SupportCandy Plugin up to 3.3.7 on WordPress. This issue affects some unknown processing. The manipulation leads to excessive authentication. This vulnerability is traded as CVE-2025-10658. It is possible to initiate the attack remotely. There is no exploit available.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in SupportCandy Plugin up to 3.3.7 on WordPress. This issue affects an unknown functionality. The manipulation with an unknown input leads to a excessive authentication vulnerability. Using CWE to declare the problem leads to CWE-307. The product does not implement sufficient measures to prevent multiple failed authentication attempts within a short time frame, making it more susceptible to brute force attacks. Impacted is confidentiality. The summary by CVE is:

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Authentication Bypass in all versions up to, and including, 3.3.7. This is due to missing rate limiting on the OTP verification for guest login. This makes it possible for unauthenticated attackers to bypass authentication and gain unauthorized access to customer support tickets by brute forcing the 6-digit OTP code.

The weakness was shared by Jonas Benjamin Friedli. The advisory is shared at wordfence.com. The identification of this vulnerability is CVE-2025-10658 since 09/17/2025. The exploitation is known to be easy. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1110.001 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2025-30308). If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.9
VulDB Meta Temp Score: 5.8

VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 6.5
CNA Vector (Wordfence): 🔒

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Excessive authentication
CWE: CWE-307 / CWE-799 / CWE-400
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

09/17/2025 CVE reserved
09/20/2025 +3 days Advisory disclosed
09/20/2025 +0 days VulDB entry created
09/20/2025 +0 days VulDB entry last update

Sourcesinfo

Advisory: wordfence.com
Researcher: Jonas Benjamin Friedli
Status: Not defined

CVE: CVE-2025-10658 (🔒)
GCVE (CVE): GCVE-0-2025-10658
GCVE (VulDB): GCVE-100-325109
EUVD: 🔒

Entryinfo

Created: 09/20/2025 08:52
Updated: 09/20/2025 17:39
Changes: 09/20/2025 08:52 (63), 09/20/2025 17:39 (1)
Complete: 🔍
Cache ID: 216::103

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

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