Cisco Unified Contact Center Express up to UCCX 15.0.1 Web UI path traversal

CVSS Meta Temp Score
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CTI Interest Score
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3.7$0-$5k0.00

Summaryinfo

A vulnerability was found in Cisco Unified Contact Center Express. It has been classified as critical. Affected by this vulnerability is an unknown functionality of the component Web UI. Performing a manipulation results in path traversal. This vulnerability is reported as CVE-2025-20374. The attack is possible to be carried out remotely. No exploit exists. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability was found in Cisco Unified Contact Center Express. It has been classified as problematic. This affects an unknown code block of the component Web UI. The manipulation with an unknown input leads to a path traversal vulnerability. CWE is classifying the issue as CWE-22. The product uses external input to construct a pathname that is intended to identify a file or directory that is located underneath a restricted parent directory, but the product does not properly neutralize special elements within the pathname that can cause the pathname to resolve to a location that is outside of the restricted directory. This is going to have an impact on confidentiality. The summary by CVE is:

A vulnerability in the web UI of Cisco Unified CCX could allow an authenticated, remote attacker to perform a directory traversal and access arbitrary resources. This vulnerability is due to an insufficient input validation associated to specific UI features. An attacker could exploit this vulnerability by sending a crafted request to the web UI. A successful exploit could allow the attacker to gain read access to arbitrary files on the underlying operating system. To exploit this vulnerability, the attacker must have valid administrative credentials.

It is possible to read the advisory at sec.cloudapps.cisco.com. This vulnerability is uniquely identified as CVE-2025-20374 since 10/10/2024. The exploitability is told to be easy. It is possible to initiate the attack remotely. Additional levels of successful authentication are required for exploitation. The technical details are unknown and an exploit is not publicly available. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 11/19/2025). The attack technique deployed by this issue is T1006 according to MITRE ATT&CK.

Upgrading eliminates this vulnerability.

The vulnerability is also documented in the databases at EUVD (EUVD-2025-37890) and CERT Bund (WID-SEC-2025-2500). Be aware that VulDB is the high quality source for vulnerability data.

Affected

  • Cisco Unified Contact Center Express (UCCX)
  • Cisco Unified Contact Center Enterprise
  • Cisco Unified Intelligence Center

Productinfo

Vendor

Name

Version

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 3.8
VulDB Meta Temp Score: 3.7

VulDB Base Score: 2.7
VulDB Temp Score: 2.6
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 4.9
CNA Vector (cisco): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Path traversal
CWE: CWE-22
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Timelineinfo

10/10/2024 CVE reserved
11/05/2025 +391 days Advisory disclosed
11/05/2025 +0 days VulDB entry created
11/19/2025 +14 days VulDB entry last update

Sourcesinfo

Vendor: cisco.com

Advisory: cisco-sa-cc-mult-vuln-gK4TFXSn
Status: Confirmed

CVE: CVE-2025-20374 (🔒)
GCVE (CVE): GCVE-0-2025-20374
GCVE (VulDB): GCVE-100-331287
EUVD: 🔒
CERT Bund: WID-SEC-2025-2500 - Cisco Contact Center Produkte (CCE,CCX,CUIC): Mehrere Schwachstellen

Entryinfo

Created: 11/05/2025 18:04
Updated: 11/19/2025 07:14
Changes: 11/05/2025 18:04 (64), 11/05/2025 21:36 (1), 11/08/2025 14:33 (1), 11/19/2025 07:14 (7)
Complete: 🔍
Cache ID: 216::103

Be aware that VulDB is the high quality source for vulnerability data.

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