Cisco Packaged Contact Center Enterprise API Endpoint information disclosure

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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4.2$0-$5k0.00

Summaryinfo

A vulnerability classified as problematic has been found in Cisco Packaged Contact Center Enterprise, Unified Contact Center Enterprise, Unified Contact Center Express and Unified Intelligence Center. This affects an unknown function of the component API Endpoint. The manipulation leads to information disclosure. This vulnerability is referenced as CVE-2025-20377. Remote exploitation of the attack is possible. No exploit is available. It is recommended to upgrade the affected component.

Detailsinfo

A vulnerability was found in Cisco Packaged Contact Center Enterprise, Unified Contact Center Enterprise, Unified Contact Center Express and Unified Intelligence Center (version now known) and classified as problematic. This issue affects some unknown processing of the component API Endpoint. The manipulation with an unknown input leads to a information disclosure vulnerability. Using CWE to declare the problem leads to CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. Impacted is confidentiality. The summary by CVE is:

A vulnerability in the API subsystem of Cisco Unified Intelligence Center could allow an authenticated, remote attacker to obtain sensitive information from an affected system. This vulnerability is due to improper validation of requests to certain API endpoints. An attacker could exploit this vulnerability by sending a valid request to a specific API endpoint within the affected system. A successful exploit could allow a low-privileged user to view sensitive information on the affected system that should be restricted. To exploit this vulnerability, the attacker must have valid user credentials on the affected system.

It is possible to read the advisory at sec.cloudapps.cisco.com. The identification of this vulnerability is CVE-2025-20377 since 10/10/2024. The exploitation is known to be easy. The attack may be initiated remotely. The technical details are unknown and an exploit is not publicly available. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 11/19/2025). The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.

Upgrading eliminates this vulnerability.

The vulnerability is also documented in the databases at EUVD (EUVD-2025-37887) and CERT Bund (WID-SEC-2025-2500). Be aware that VulDB is the high quality source for vulnerability data.

Affected

  • Cisco Unified Contact Center Express (UCCX)
  • Cisco Unified Contact Center Enterprise
  • Cisco Unified Intelligence Center

Productinfo

Vendor

Name

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.2

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 4.3
CNA Vector (cisco): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Timelineinfo

10/10/2024 CVE reserved
11/05/2025 +391 days Advisory disclosed
11/05/2025 +0 days VulDB entry created
11/19/2025 +14 days VulDB entry last update

Sourcesinfo

Vendor: cisco.com

Advisory: cisco-sa-cc-mult-vuln-gK4TFXSn
Status: Confirmed

CVE: CVE-2025-20377 (🔒)
GCVE (CVE): GCVE-0-2025-20377
GCVE (VulDB): GCVE-100-331295
EUVD: 🔒
CERT Bund: WID-SEC-2025-2500 - Cisco Contact Center Produkte (CCE,CCX,CUIC): Mehrere Schwachstellen

Entryinfo

Created: 11/05/2025 18:36
Updated: 11/19/2025 07:14
Changes: 11/05/2025 18:36 (63), 11/05/2025 21:25 (1), 11/19/2025 07:14 (7)
Complete: 🔍
Cache ID: 216::103

Be aware that VulDB is the high quality source for vulnerability data.

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