ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin eh_crm_new_ticket_post unrestricted upload

Summaryinfo

A vulnerability, which was classified as critical, has been found in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin up to 3.3.1 on WordPress. The impacted element is the function eh_crm_new_ticket_post. The manipulation leads to unrestricted upload. This vulnerability is documented as CVE-2025-11456. The attack can be initiated remotely. There is not any exploit available.

Detailsinfo

A vulnerability was found in ELEXtensions ELEX WordPress HelpDesk & Customer Ticketing System Plugin up to 3.3.1 on WordPress and classified as critical. This issue affects the function eh_crm_new_ticket_post. The manipulation with an unknown input leads to a unrestricted upload vulnerability. Using CWE to declare the problem leads to CWE-434. The product allows the attacker to upload or transfer files of dangerous types that can be automatically processed within the product's environment. Impacted is confidentiality, integrity, and availability. The summary by CVE is:

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

It is possible to read the advisory at wordfence.com. The identification of this vulnerability is CVE-2025-11456. The exploitation is known to be easy. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. Technical details of the vulnerability are known, but there is no available exploit. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 11/21/2025). The attack technique deployed by this issue is T1608.002 according to MITRE ATT&CK.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Type

• Content Management System

Vendor

• ELEXtensions

Name

• ELEX WordPress HelpDesk & Customer Ticketing System Plugin

Version

• 3.3.0
• 3.3.1

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CPE 2.2info

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