helpdeskcom HelpDesk contact form plugin up to 1.1.5 on WordPress Setting handle_query_args cross-site request forgery

Summaryinfo

A vulnerability, which was classified as problematic, has been found in helpdeskcom HelpDesk contact form plugin up to 1.1.5 on WordPress. This affects the function handle_query_args of the component Setting Handler. The manipulation leads to cross-site request forgery. This vulnerability is traded as CVE-2025-13657. It is possible to initiate the attack remotely. There is no exploit available.

Detailsinfo

A vulnerability was found in helpdeskcom HelpDesk contact form plugin up to 1.1.5 on WordPress and classified as problematic. This issue affects the function handle_query_args of the component Setting Handler. The manipulation with an unknown input leads to a cross-site request forgery vulnerability. Using CWE to declare the problem leads to CWE-352. The web application does not, or can not, sufficiently verify whether a well-formed, valid, consistent request was intentionally provided by the user who submitted the request. Impacted is integrity. The summary by CVE is:

The HelpDesk contact form plugin for WordPress is vulnerable to Cross-Site Request Forgery in all versions up to, and including, 1.1.5. This is due to missing or incorrect nonce validation on the handle_query_args() function. This makes it possible for unauthenticated attackers to update the plugin's license ID and contact form ID settings via a forged request granted they can trick a site administrator into performing an action such as clicking on a link.

The weakness was shared by Sopon Tangpathum. The advisory is shared at wordfence.com. The identification of this vulnerability is CVE-2025-13657 since 11/25/2025. The exploitation is known to be easy. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. It demands that the victim is doing some kind of user interaction. Technical details are known, but no exploit is available.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

• WordPress Plugin

Vendor

• helpdeskcom

Name

• HelpDesk contact form plugin

Version

• 1.1.0
• 1.1.1
• 1.1.2
• 1.1.3
• 1.1.4
• 1.1.5

CPE 2.3info

• 🔒
• 🔒
• 🔒

CPE 2.2info

• 🔒
• 🔒
• 🔒

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Entryinfo

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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