SmarterTools SmarterTrack 10.x/14.x Chat Management Search Form frmChatSearch.aspx information expsure

CVSS Meta Temp Score
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CTI Interest Score
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5.9$0-$5k0.00

Summaryinfo

A vulnerability categorized as problematic has been discovered in SmarterTools SmarterTrack 10.x/14.x. Affected by this issue is some unknown functionality of the file /Management/Chat/frmChatSearch.aspx of the component Chat Management Search Form. The manipulation results in information expsure. This vulnerability is identified as CVE-2020-36926. The attack can be executed remotely. Additionally, an exploit exists.

Detailsinfo

A vulnerability classified as problematic has been found in SmarterTools SmarterTrack 10.x/14.x. Affected is an unknown functionality of the file /Management/Chat/frmChatSearch.aspx of the component Chat Management Search Form. The manipulation with an unknown input leads to a information expsure vulnerability. CWE is classifying the issue as CWE-497. The product does not properly prevent sensitive system-level information from being accessed by unauthorized actors who do not have the same level of access to the underlying system as the product does. This is going to have an impact on confidentiality. CVE summarizes:

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

The weakness was released by Andrei Manole as 50328. The advisory is shared for download at exploit-db.com. This vulnerability is traded as CVE-2020-36926 since 01/10/2026. The exploitability is told to be easy. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. Technical details and a public exploit are known. The MITRE ATT&CK project declares the attack technique as T1592.

The exploit is shared for download at exploit-db.com. It is declared as proof-of-concept. By approaching the search of inurl:Management/Chat/frmChatSearch.aspx it is possible to find vulnerable targets with Google Hacking.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the vulnerability database at Exploit-DB (50328). VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA CVSS-B Score: 🔒
CNA CVSS-BT Score: 🔒
CNA Vector: 🔒

CVSSv3info

VulDB Meta Base Score: 6.0
VulDB Meta Temp Score: 5.9

VulDB Base Score: 5.3
VulDB Temp Score: 4.8
VulDB Vector: 🔒
VulDB Reliability: 🔍

NVD Base Score: 5.3
NVD Vector: 🔒

CNA Base Score: 7.5
CNA Vector (VulnCheck): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Information expsure
CWE: CWE-497
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Access: Public
Status: Proof-of-Concept
Download: 🔒
Google Hack: 🔒

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Exploit-DB: 🔒

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

01/10/2026 CVE reserved
01/16/2026 +6 days Advisory disclosed
01/16/2026 +0 days VulDB entry created
02/09/2026 +24 days VulDB entry last update

Sourcesinfo

Advisory: 50328
Researcher: Andrei Manole
Status: Not defined

CVE: CVE-2020-36926 (🔒)
GCVE (CVE): GCVE-0-2020-36926
GCVE (VulDB): GCVE-100-341496
scip Labs: https://www.scip.ch/en/?labs.20161013

Entryinfo

Created: 01/16/2026 09:36
Updated: 02/09/2026 17:03
Changes: 01/16/2026 09:36 (80), 02/09/2026 17:03 (11)
Complete: 🔍
Cache ID: 216::103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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