SolarWinds Web Help Desk up to 12.8.8 HF1 protection mechanism

CVSS Meta Temp Score
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CTI Interest Score
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7.8$0-$5k0.00

Summaryinfo

A vulnerability has been found in SolarWinds Web Help Desk up to 12.8.8 HF1 and classified as critical. The impacted element is an unknown function. Performing a manipulation results in protection mechanism. This vulnerability is known as CVE-2025-40536. Remote exploitation of the attack is possible. Furthermore, an exploit is available.

Detailsinfo

A vulnerability was found in SolarWinds Web Help Desk up to 12.8.8 HF1. It has been classified as critical. This affects an unknown part. The manipulation with an unknown input leads to a protection mechanism vulnerability. CWE is classifying the issue as CWE-693. The product does not use or incorrectly uses a protection mechanism that provides sufficient defense against directed attacks against the product. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:

SolarWinds Web Help Desk was found to be susceptible to a security control bypass vulnerability that if exploited, could allow an unauthenticated attacker to gain access to certain restricted functionality.

The weakness was published by Jimi Sebree. The advisory is shared at solarwinds.com. This vulnerability is uniquely identified as CVE-2025-40536 since 04/16/2025. The exploitability is told to be difficult. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Technical details are unknown but an exploit is available. The price for an exploit might be around USD $0-$5k at the moment (estimation calculated on 02/13/2026).

It is declared as attacked. The CISA Known Exploited Vulnerabilities Catalog lists this issue since 02/12/2026 with a due date of 02/15/2026:

Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the databases at EUVD (EUVD-2025-206418) and CERT Bund (WID-SEC-2026-0247). Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Affected

  • SolarWinds Web Help Desk

Productinfo

Vendor

Name

Version

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.8
VulDB Meta Temp Score: 7.8

VulDB Base Score: 5.6
VulDB Temp Score: 5.6
VulDB Vector: 🔒
VulDB Reliability: 🔍

NVD Base Score: 9.8
NVD Vector: 🔒

CNA Base Score: 8.1
CNA Vector (SolarWinds): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Protection mechanism
CWE: CWE-693
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Attacked

EPSS Score: 🔒
EPSS Percentile: 🔒

KEV Added: 🔒
KEV Due: 🔒
KEV Remediation: 🔒
KEV Ransomware: 🔒
KEV Notice: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

04/16/2025 CVE reserved
01/28/2026 +287 days Advisory disclosed
01/28/2026 +0 days VulDB entry created
02/13/2026 +15 days VulDB entry last update

Sourcesinfo

Vendor: solarwinds.com

Advisory: solarwinds.com
Researcher: Jimi Sebree
Status: Confirmed

CVE: CVE-2025-40536 (🔒)
GCVE (CVE): GCVE-0-2025-40536
GCVE (VulDB): GCVE-100-343185
EUVD: 🔒
CERT Bund: WID-SEC-2026-0247 - SolarWinds Web Help Desk: Mehrere Schwachstellen

scip Labs: https://www.scip.ch/en/?labs.20161013

Entryinfo

Created: 01/28/2026 09:12
Updated: 02/13/2026 00:33
Changes: 01/28/2026 09:12 (61), 01/29/2026 12:04 (7), 01/29/2026 19:22 (1), 02/04/2026 03:14 (13), 02/04/2026 11:10 (1), 02/13/2026 00:33 (13)
Complete: 🔍
Cache ID: 216::103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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