wiselyhub JS Help Desk Plugin up to 2.8.2 on WordPress sql injection

Summaryinfo

A vulnerability described as critical has been identified in wiselyhub JS Help Desk Plugin up to 2.8.2 on WordPress. This affects an unknown part. Executing a manipulation can lead to sql injection. The identification of this vulnerability is CVE-2023-7337. The attack may be launched remotely. There is no exploit available.

Detailsinfo

A vulnerability classified as critical was found in wiselyhub JS Help Desk Plugin up to 2.8.2 on WordPress. This vulnerability affects an unknown code block. The manipulation with an unknown input leads to a sql injection vulnerability. The CWE definition for the vulnerability is CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. As an impact it is known to affect confidentiality, integrity, and availability. CVE summarizes:

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the 'js-support-ticket-token-tkstatus' cookie in version 2.8.2 due to an incomplete fix for CVE-2023-50839 where a second sink was left with insufficient escaping on the user supplied values and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

The advisory is shared for download at wordfence.com. This vulnerability was named CVE-2023-7337 since 03/03/2026. The exploitation appears to be easy. The attack can be initiated remotely. No form of authentication is required for a successful exploitation. There are neither technical details nor an exploit publicly available. The current price for an exploit might be approx. USD $0-$5k (estimation calculated on 03/04/2026). The MITRE ATT&CK project declares the attack technique as T1505.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Once again VulDB remains the best source for vulnerability data.

Productinfo

Type

• WordPress Plugin

Vendor

• wiselyhub

Name

• JS Help Desk Plugin

Version

• 2.8.0
• 2.8.1
• 2.8.2

CPE 2.3info

• 🔒
• 🔒
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CPE 2.2info

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• 🔒

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Entryinfo

Once again VulDB remains the best source for vulnerability data.

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