WPFactory Helpdesk Support Ticket System for WooCommerce Plugin authorization

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
6.8$0-$5k0.00

Summaryinfo

A vulnerability was found in WPFactory Helpdesk Support Ticket System for WooCommerce Plugin up to 2.1.2 on WordPress. It has been classified as critical. This issue affects some unknown processing. The manipulation leads to authorization. This vulnerability is referenced as CVE-2026-23977. Remote exploitation of the attack is possible. No exploit is available.

Detailsinfo

A vulnerability, which was classified as critical, has been found in WPFactory Helpdesk Support Ticket System for WooCommerce Plugin up to 2.1.2 on WordPress. This issue affects an unknown code block. The manipulation with an unknown input leads to a authorization vulnerability. Using CWE to declare the problem leads to CWE-862. The product does not perform an authorization check when an actor attempts to access a resource or perform an action. Impacted is confidentiality, integrity, and availability. The summary by CVE is:

Missing Authorization vulnerability in WPFactory Helpdesk Support Ticket System for WooCommerce support-ticket-system-for-woocommerce allows Exploiting Incorrectly Configured Access Control Security Levels.This issue affects Helpdesk Support Ticket System for WooCommerce: from n/a through <= 2.1.2.

The weakness was published by Daroo. The advisory is shared at patchstack.com. The identification of this vulnerability is CVE-2026-23977 since 01/19/2026. The exploitation is known to be easy. The attack may be initiated remotely. Neither technical details nor an exploit are publicly available. The price for an exploit might be around USD $0-$5k at the moment (estimation calculated on 03/31/2026).

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.9
VulDB Meta Temp Score: 6.8

VulDB Base Score: 6.3
VulDB Temp Score: 6.1
VulDB Vector: 🔒
VulDB Reliability: 🔍

ADP CISA Base Score: 7.5
ADP CISA Vector: 🔒

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Authorization
CWE: CWE-862 / CWE-863 / CWE-285
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

01/19/2026 CVE reserved
03/25/2026 +65 days Advisory disclosed
03/25/2026 +0 days VulDB entry created
03/31/2026 +6 days VulDB entry last update

Sourcesinfo

Advisory: patchstack.com
Researcher: Daroo
Status: Not defined

CVE: CVE-2026-23977 (🔒)
GCVE (CVE): GCVE-0-2026-23977
GCVE (VulDB): GCVE-100-353225

Entryinfo

Created: 03/25/2026 18:45
Updated: 03/31/2026 09:22
Changes: 03/25/2026 18:45 (54), 03/31/2026 09:22 (12)
Complete: 🔍
Cache ID: 216::103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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