rabilal JS Help Desk Plugin up to 3.0.4 on WordPress storeTickets multiformid sql injection

Summaryinfo

A vulnerability classified as critical has been found in rabilal JS Help Desk Plugin up to 3.0.4 on WordPress. Impacted is the function storeTickets. This manipulation of the argument multiformid causes sql injection. This vulnerability is handled as CVE-2026-2511. The attack can be initiated remotely. There is not any exploit available.

Detailsinfo

A vulnerability classified as critical was found in rabilal JS Help Desk Plugin up to 3.0.4 on WordPress. Affected by this vulnerability is the function storeTickets. The manipulation of the argument multiformid with an unknown input leads to a sql injection vulnerability. The CWE definition for the vulnerability is CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:

The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

The weakness was released by Nabil Irawan. It is possible to read the advisory at wordfence.com. This vulnerability is known as CVE-2026-2511 since 02/14/2026. The exploitation appears to be easy. The attack can be launched remotely. The exploitation doesn't need any form of authentication. Technical details of the vulnerability are known, but there is no available exploit. The pricing for an exploit might be around USD $0-$5k at the moment (estimation calculated on 03/26/2026). The attack technique deployed by this issue is T1505 according to MITRE ATT&CK.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

• WordPress Plugin

Vendor

• rabilal

Name

• JS Help Desk Plugin

Version

• 3.0.0
• 3.0.1
• 3.0.2
• 3.0.3
• 3.0.4

CPE 2.3info

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CPE 2.2info

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