VDB-358539 · CVE-2026-41183 · GHSA-7rh8-9rgv-g35r

freescout-help-desk freescout up to 1.8.214 information disclosure

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
4.2	$0-$5k	0.00

Summaryinfo

A vulnerability classified as problematic has been found in freescout-help-desk freescout up to 1.8.214. Impacted is an unknown function. Performing a manipulation results in information disclosure. This vulnerability is cataloged as CVE-2026-41183. It is possible to initiate the attack remotely. There is no exploit available. It is recommended to upgrade the affected component.

Detailsinfo

A vulnerability was found in freescout-help-desk freescout up to 1.8.214. It has been classified as problematic. This affects some unknown processing. The manipulation with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality. The summary by CVE is:

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, the assigned-only restriction is applied to direct conversation view and folder queries, but not to non-folder query builders. Global search and the AJAX filter path still reveal conversations that should be hidden. Version 1.8.215 fixes the vulnerability.

It is possible to read the advisory at github.com. This vulnerability is uniquely identified as CVE-2026-41183 since 04/17/2026. The exploitability is told to be easy. It is possible to initiate the attack remotely. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.

Upgrading to version 1.8.215 eliminates this vulnerability. The upgrade is hosted for download at github.com. Applying the patch 6583d6f5a593b51223904f9e0f2e721e63c76de0 is able to eliminate this problem. The bugfix is ready for download at github.com. The best possible mitigation is suggested to be upgrading to the latest version.

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Vendor

freescout-help-desk

Name

freescout

Version

1.8.214

License

open-source

Website

Product: https://github.com/freescout-help-desk/freescout/

CPE 2.3info

🔒

CPE 2.2info

🔒

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.2

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 4.3
CNA Vector (GitHub_M): 🔒

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Upgrade: freescout 1.8.215
Patch: 6583d6f5a593b51223904f9e0f2e721e63c76de0

Timelineinfo

04/17/2026 CVE reserved
04/21/2026 +4 days Advisory disclosed
04/21/2026 +0 days VulDB entry created
04/21/2026 +0 days VulDB entry last update

Sourcesinfo

Product: github.com

Advisory: GHSA-7rh8-9rgv-g35r
Status: Confirmed

CVE: CVE-2026-41183 (🔒)
GCVE (CVE): GCVE-0-2026-41183
GCVE (VulDB): GCVE-100-358539

Entryinfo

Created: 04/21/2026 19:44
Changes: 04/21/2026 19:44 (67)
Complete: 🔍
Cache ID: 216::103