freescout-help-desk freescout up to 1.8.220 Conversation ThreadPolicy::delete authorization
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 4.2 | $0-$5k | 0.00 |
Summary
A vulnerability classified as problematic has been found in freescout-help-desk freescout up to 1.8.220. This impacts the function ThreadPolicy::delete of the component Conversation Handler. This manipulation causes authorization.
This vulnerability is tracked as CVE-2026-48811. The attack is possible to be carried out remotely. No exploit exists.
It is recommended to upgrade the affected component.
Details
A vulnerability was found in freescout-help-desk freescout up to 1.8.220. It has been declared as problematic. Affected by this vulnerability is the function ThreadPolicy::delete of the component Conversation Handler. The manipulation with an unknown input leads to a authorization vulnerability. The CWE definition for the vulnerability is CWE-862. The product does not perform an authorization check when an actor attempts to access a resource or perform an action. As an impact it is known to affect integrity. The summary by CVE is:
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to 1.8.221, FreeScout allows a non-admin user to permanently delete an internal note (private thread) from any conversation, even after that user's access to the mailbox containing the conversation has been revoked. The ThreadPolicy::delete authorization policy does not verify mailbox membership, so a former team member retains destructive write access to notes they created. This vulnerability is fixed in 1.8.221.
It is possible to read the advisory at github.com. This vulnerability is known as CVE-2026-48811 since 05/22/2026. The exploitation appears to be easy. The attack can be launched remotely. Technical details of the vulnerability are known, but there is no available exploit.
Upgrading to version 1.8.221 eliminates this vulnerability.
The vulnerability is also documented in the vulnerability database at EUVD (EUVD-2026-33437). Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
Product
Vendor
Name
Version
Website
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔒VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.3VulDB Meta Temp Score: 4.2
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 4.3
CNA Vector (GitHub_M): 🔒
CVSSv2
| AV | AC | Au | C | I | A |
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| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploiting
Class: AuthorizationCWE: CWE-862 / CWE-863 / CWE-285
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
EPSS Score: 🔒
EPSS Percentile: 🔒
Price Prediction: 🔍
Current Price Estimation: 🔒
| 0-Day | Unlock | Unlock | Unlock | Unlock |
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| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔒
Upgrade: freescout 1.8.221
Timeline
05/22/2026 CVE reserved05/30/2026 Advisory disclosed
05/30/2026 VulDB entry created
05/30/2026 VulDB entry last update
Sources
Product: github.comAdvisory: GHSA-9vx8-gx3p-9mh6
Status: Confirmed
CVE: CVE-2026-48811 (🔒)
GCVE (CVE): GCVE-0-2026-48811
GCVE (VulDB): GCVE-100-367387
EUVD: 🔒
Entry
Created: 05/30/2026 07:38Updated: 05/30/2026 08:28
Changes: 05/30/2026 07:38 (65), 05/30/2026 08:28 (1)
Complete: 🔍
Cache ID: 216::103
Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.
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