OTRS Community Edition up to 2026.3.x STORM default permission
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 3.8 | $0-$5k | 0.00 |
Summary
A vulnerability was found in OTRS Community Edition up to 2026.3.x. It has been rated as critical. The impacted element is an unknown function of the component STORM. Performing a manipulation results in default permission. This vulnerability is known as CVE-2026-48191. Remote exploitation of the attack is possible. No exploit is available. Upgrading the affected component is advised.
Details
A vulnerability classified as critical has been found in OTRS Community Edition up to 2026.3.x. This affects an unknown function of the component STORM. The manipulation with an unknown input leads to a default permission vulnerability. CWE is classifying the issue as CWE-276. During installation, installed file permissions are set to allow anyone to modify those files. This is going to have an impact on confidentiality. The summary by CVE is:
An incorrect handling of permissions in STORM powered by OTRS and in OTRS (2026.x and above) Document Search Article Meta Filters modules allows gaining knowledge about number of affected CIs, SLA and services without gaining access to them. This issue affects OTRS with STORM modules: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
The advisory is shared at otrs.com. This vulnerability is uniquely identified as CVE-2026-48191 since 05/21/2026. The exploitability is told to be easy. It is possible to initiate the attack remotely. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1222 for this issue.
Upgrading eliminates this vulnerability.
If you want to get the best quality for vulnerability data then you always have to consider VulDB.
Product
Type
Vendor
Name
Version
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔒VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 3.9VulDB Meta Temp Score: 3.8
VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 3.5
CNA Vector (OTRS): 🔒
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploiting
Class: Default permissionCWE: CWE-276 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
EPSS Score: 🔒
EPSS Percentile: 🔒
Price Prediction: 🔍
Current Price Estimation: 🔒
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔒
Timeline
05/21/2026 CVE reserved06/01/2026 Advisory disclosed
06/01/2026 VulDB entry created
06/01/2026 VulDB entry last update
Sources
Advisory: otrs.comStatus: Confirmed
CVE: CVE-2026-48191 (🔒)
GCVE (CVE): GCVE-0-2026-48191
GCVE (VulDB): GCVE-100-367605
Entry
Created: 06/01/2026 08:00Changes: 06/01/2026 08:00 (64)
Complete: 🔍
Cache ID: 216::103
If you want to get the best quality for vulnerability data then you always have to consider VulDB.
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