Cisco Packaged Contact Center Enterprise server-side request forgery

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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5.5$0-$5k0.00

Summaryinfo

A vulnerability labeled as critical has been found in Cisco Packaged Contact Center Enterprise and Unified Contact Center Enterprise. Impacted is an unknown function. Such manipulation leads to server-side request forgery. This vulnerability is referenced as CVE-2026-20314. It is possible to launch the attack remotely. No exploit is available.

Detailsinfo

A vulnerability was found in Cisco Packaged Contact Center Enterprise and Unified Contact Center Enterprise (the affected version unknown). It has been rated as critical. Affected by this issue is an unknown part. The manipulation with an unknown input leads to a server-side request forgery vulnerability. Using CWE to declare the problem leads to CWE-918. The web server receives a URL or similar request from an upstream component and retrieves the contents of this URL, but it does not sufficiently ensure that the request is being sent to the expected destination. Impacted is confidentiality, integrity, and availability. CVE summarizes:

A vulnerability in Cisco Packaged Contact Center Enterprise (Packaged CCE) and Cisco Unified Contact Center Enterprise (Unified CCE) could allow an authenticated, remote attacker to conduct server-side request forgery (SSRF) attacks through an affected device. This vulnerability is due to improper input validation for specific HTTP requests. An attacker could exploit this vulnerability by sending a crafted HTTP request to an affected device. A successful exploit could allow the attacker to send arbitrary network requests that are sourced from the affected device. To exploit this vulnerability, the attacker must have valid user credentials on the affected device. 

The advisory is shared for download at sec.cloudapps.cisco.com. This vulnerability is handled as CVE-2026-20314 since 10/08/2025. The exploitation is known to be easy. The attack may be launched remotely. There are neither technical details nor an exploit publicly available. The current price for an exploit might be approx. USD $0-$5k (estimation calculated on 08/19/2026).

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Vendor

Name

License

Website

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.7
VulDB Meta Temp Score: 5.5

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 5.0
CNA Vector (cisco): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Server-side request forgery
CWE: CWE-918
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Timelineinfo

10/08/2025 CVE reserved
08/19/2026 +315 days Advisory disclosed
08/19/2026 +0 days VulDB entry created
08/19/2026 +0 days VulDB entry last update

Sourcesinfo

Vendor: cisco.com

Advisory: sec.cloudapps.cisco.com
Status: Confirmed

CVE: CVE-2026-20314 (🔒)
GCVE (CVE): GCVE-0-2026-20314
GCVE (VulDB): GCVE-100-393200

Entryinfo

Created: 08/19/2026 18:34
Changes: 08/19/2026 18:34 (62)
Complete: 🔍
Cache ID: 216::103

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