wpcodefactory Helpdesk Support Ticket System for WooCommerce Plugin resource injection

Summaryinfo

A vulnerability marked as problematic has been reported in wpcodefactory Helpdesk Support Ticket System for WooCommerce Plugin up to 2.1.6. The impacted element is an unknown function. Performing a manipulation of the argument ID results in resource injection. This vulnerability is reported as CVE-2026-11399. The attack is possible to be carried out remotely. No exploit exists.

Detailsinfo

A vulnerability was found in wpcodefactory Helpdesk Support Ticket System for WooCommerce Plugin up to 2.1.6. It has been classified as problematic. This affects an unknown code. The manipulation of the argument id with an unknown input leads to a resource injection vulnerability. CWE is classifying the issue as CWE-99. The product receives input from an upstream component, but it does not restrict or incorrectly restricts the input before it is used as an identifier for a resource that may be outside the intended sphere of control. This is going to have an impact on integrity. The summary by CVE is:

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

The advisory is shared at wordfence.com. This vulnerability is uniquely identified as CVE-2026-11399 since 06/05/2026. The exploitability is told to be easy. It is possible to initiate the attack remotely. Technical details are known, but no exploit is available. The price for an exploit might be around USD $0-$5k at the moment (estimation calculated on 10/03/2026).

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

• WordPress Plugin

Vendor

• wpcodefactory

Name

• Helpdesk Support Ticket System for WooCommerce Plugin

Version

• 2.1.0
• 2.1.1
• 2.1.2
• 2.1.3
• 2.1.4
• 2.1.5
• 2.1.6

CPE 2.3info

• 🔒
• 🔒
• 🔒

CPE 2.2info

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• 🔒
• 🔒

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Entryinfo

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

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