OTRS up to 2026.X AdminImportExport TemplateDelete cross-site request forgery

CVSS Meta Temp Score
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CTI Interest Score
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4.7$0-$5k0.78

Summaryinfo

A vulnerability classified as problematic was found in OTRS up to 2026.X. Impacted is the function OTRS AdminImportExport::TemplateDelete of the component AdminImportExport. The manipulation results in cross-site request forgery. This vulnerability is known as CVE-2026-48211. It is possible to launch the attack remotely. No exploit is available. Upgrading the affected component is advised.

Detailsinfo

A vulnerability was found in OTRS up to 2026.X. It has been classified as problematic. Affected is the function OTRS AdminImportExport::TemplateDelete of the component AdminImportExport. The manipulation with an unknown input leads to a cross-site request forgery vulnerability. CWE is classifying the issue as CWE-352. The web application does not, or can not, sufficiently verify whether a well-formed, valid, consistent request was intentionally provided by the user who submitted the request. This is going to have an impact on integrity. CVE summarizes:

An authenticated administrator can be induced to delete administrative Import/Export templates through a Cross-Site Request Forgery (CSRF) attack. The OTRS AdminImportExport::TemplateDelete action does not validate the request's ChallengeToken, allowing an unauthenticated remote attacker to craft a malicious request that is executed with the privileges of an active administrator session. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.7.X Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected

The advisory is available at otrs.com. This vulnerability is traded as CVE-2026-48211 since 05/21/2026. The exploitability is told to be easy. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. Successful exploitation requires user interaction by the victim. Technical details are known, but there is no available exploit.

Upgrading to version 2026.7.X eliminates this vulnerability.

The vulnerability is also documented in the vulnerability database at CERT Bund (WID-SEC-2026-3872). If you want to get best quality of vulnerability data, you may have to visit VulDB.

Affected

  • OTRS OTRS

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.8
VulDB Meta Temp Score: 4.7

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 5.4
CNA Vector (OTRS): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Cross-site request forgery
CWE: CWE-352 / CWE-862 / CWE-863
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined

EPSS Score: 🔒
EPSS Percentile: 🔒

Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔒

Upgrade: OTRS 2026.7.X

Timelineinfo

05/21/2026 CVE reserved
10/12/2026 +144 days Advisory disclosed
10/12/2026 +0 days VulDB entry created
10/12/2026 +0 days VulDB entry last update

Sourcesinfo

Advisory: otrs.com
Status: Confirmed

CVE: CVE-2026-48211 (🔒)
GCVE (CVE): GCVE-0-2026-48211
GCVE (VulDB): GCVE-100-416850
CERT Bund: WID-SEC-2026-3872 - OTRS: Mehrere Schwachstellen

Entryinfo

Created: 10/12/2026 09:20
Updated: 10/12/2026 21:47
Changes: 10/12/2026 09:20 (64), 10/12/2026 21:47 (7)
Complete: 🔍
Cache ID: 216::103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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