elextensions HelpDesk & Customer Ticketing System Plugin up to 3.3.7 on WordPress File Type Validation initMailPart unrestricted upload

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
8.5$0-$5k2.88

Summaryinfo

A vulnerability was found in elextensions HelpDesk & Customer Ticketing System Plugin up to 3.3.7. It has been classified as critical. Affected by this issue is the function initMailPart of the component File Type Validation. Performing a manipulation results in unrestricted upload. This vulnerability is known as CVE-2026-103768. Remote exploitation of the attack is possible. No exploit is available.

Detailsinfo

A vulnerability was found in elextensions HelpDesk & Customer Ticketing System Plugin up to 3.3.7. It has been classified as critical. This affects the function initMailPart of the component File Type Validation. The manipulation with an unknown input leads to a unrestricted upload vulnerability. CWE is classifying the issue as CWE-434. The product allows the attacker to upload or transfer files of dangerous types that can be automatically processed within the product's environment. This is going to have an impact on confidentiality, integrity, and availability. The summary by CVE is:

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Arbitrary File Upload in all versions up to, and including, 3.3.7 via the initMailPart function. This is due to insufficient file type validation when saving IMAP email attachments. This makes it possible for unauthenticated attackers to upload files that may be executable, which makes remote code execution possible.

The advisory is shared at wordfence.com. This vulnerability is uniquely identified as CVE-2026-103768 since 10/01/2026. The exploitability is told to be easy. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Technical details are known, but no exploit is available. The price for an exploit might be around USD $0-$5k at the moment (estimation calculated on 10/16/2026). MITRE ATT&CK project uses the attack technique T1608.002 for this issue.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Type

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔒
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 8.5
VulDB Meta Temp Score: 8.5

VulDB Base Score: 7.3
VulDB Temp Score: 7.3
VulDB Vector: 🔒
VulDB Reliability: 🔍

CNA Base Score: 9.8
CNA Vector (Wordfence): 🔒

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍

Exploitinginfo

Class: Unrestricted upload
CWE: CWE-434 / CWE-284 / CWE-266
CAPEC: 🔒
ATT&CK: 🔒

Physical: No
Local: No
Remote: Yes

Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔒

Timelineinfo

10/01/2026 CVE reserved
10/16/2026 +15 days Advisory disclosed
10/16/2026 +0 days VulDB entry created
10/16/2026 +0 days VulDB entry last update

Sourcesinfo

Advisory: wordfence.com
Status: Not defined

CVE: CVE-2026-103768 (🔒)
GCVE (CVE): GCVE-0-2026-103768
GCVE (VulDB): GCVE-100-421125

Entryinfo

Created: 10/16/2026 07:52
Changes: 10/16/2026 07:52 (64)
Complete: 🔍
Cache ID: 216::103

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

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