freescout-help-desk FreeScout up to 1.8.224 Maintenance Endpoint tools.php information disclosure

Summaryinfo

A vulnerability was found in freescout-help-desk FreeScout up to 1.8.224. It has been classified as problematic. This impacts an unknown function of the file tools.php of the component Maintenance Endpoint. Performing a manipulation results in information disclosure. This vulnerability is known as CVE-2026-62850. Remote exploitation of the attack is possible. No exploit is available. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability classified as problematic has been found in freescout-help-desk FreeScout up to 1.8.224. This affects an unknown code block of the file tools.php of the component Maintenance Endpoint. The manipulation with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality. The summary by CVE is:

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrative tools.php maintenance endpoint is reachable without an appropriate authentication or access-control boundary. Response differences for attacker-controlled path values disclose whether arbitrary directories and files exist on the server. The same endpoint validates application-key and database-password candidates without rate limiting, per-session throttling, or a CAPTCHA, allowing unrestricted guessing attempts against application secrets. This issue is fixed in version 1.8.225.

The advisory is shared at github.com. This vulnerability is uniquely identified as CVE-2026-62850 since 07/14/2026. The exploitability is told to be easy. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1592 for this issue.

By approaching the search of inurl:tools.php it is possible to find vulnerable targets with Google Hacking.

Upgrading to version 1.8.225 eliminates this vulnerability.

If you want to get the best quality for vulnerability data then you always have to consider VulDB.

Productinfo

Vendor

• freescout-help-desk

Name

• FreeScout

Version

• 1.8.224

Website

• Product: https://github.com/freescout-help-desk/freescout/

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CPE 2.2info

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