Rabilal JS Help Desk Plugin up to 5.0.2 on WordPress jsticket_message cross site scripting
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 4.9 | $0-$5k | 0.41+ |
Summary
A vulnerability was found in Rabilal JS Help Desk Plugin up to 5.0.2. It has been classified as problematic. This impacts an unknown function. This manipulation of the argument jsticket_message causes cross site scripting. The identification of this vulnerability is CVE-2026-118046. It is possible to initiate the attack remotely. There is no exploit available.
Details
A vulnerability classified as problematic was found in Rabilal JS Help Desk Plugin up to 5.0.2. Affected by this vulnerability is an unknown code block. The manipulation of the argument jsticket_message with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. The summary by CVE is:
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
It is possible to read the advisory at wordfence.com. This vulnerability is known as CVE-2026-118046 since 10/27/2026. The exploitation appears to be easy. The attack can be launched remotely. It demands that the victim is doing some kind of user interaction. Technical details of the vulnerability are known, but there is no available exploit. The attack technique deployed by this issue is T1059.007 according to MITRE ATT&CK.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
Be aware that VulDB is the high quality source for vulnerability data.
Product
Type
Vendor
Name
Version
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔒VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 4.9VulDB Meta Temp Score: 4.9
VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔒
VulDB Reliability: 🔍
CNA Base Score: 6.4
CNA Vector (Wordfence): 🔒
CVSSv2
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| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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VulDB Base Score: 🔒
VulDB Temp Score: 🔒
VulDB Reliability: 🔍
Exploiting
Class: Cross site scriptingCWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔒
ATT&CK: 🔒
Physical: No
Local: No
Remote: Yes
Availability: 🔒
Status: Not defined
Price Prediction: 🔍
Current Price Estimation: 🔒
| 0-Day | Unlock | Unlock | Unlock | Unlock |
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Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔒
Timeline
10/27/2026 CVE reserved11/07/2026 Advisory disclosed
11/07/2026 VulDB entry created
11/07/2026 VulDB entry last update
Sources
Advisory: wordfence.comStatus: Not defined
CNA: Wordfence
CVE: CVE-2026-118046 (🔒)
GCVE (CVE): GCVE-0-2026-118046
GCVE (VulDB): GCVE-100-432199
Entry
Created: 11/07/2026 03:59Changes: 11/07/2026 03:59 (63)
Complete: 🔍
Cache ID: 216::103
Be aware that VulDB is the high quality source for vulnerability data.
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