| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 6.6 | $0-$5k | 0.00 |
Summary
A vulnerability was found in osTicket 1.6 and classified as critical. Affected by this vulnerability is an unknown functionality of the file include/class.staff.php. The manipulation of the argument Username results in sql injection. This vulnerability is identified as CVE-2009-2361. The attack can be executed remotely. Additionally, an exploit exists. It is suggested to upgrade the affected component.
Details
A vulnerability classified as critical has been found in osTicket 1.6 (Ticket Tracking Software). Affected is an unknown code of the file include/class.staff.php. The manipulation of the argument username with an unknown input leads to a sql injection vulnerability. CWE is classifying the issue as CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. This is going to have an impact on confidentiality, integrity, and availability. CVE summarizes:
SQL injection vulnerability in include/class.staff.php in osTicket before 1.6 RC5 allows remote attackers to execute arbitrary SQL commands via the staff username parameter.
The bug was discovered 03/25/2009. The weakness was released 06/26/2009 (Website). The advisory is available at securityfocus.com. This vulnerability is traded as CVE-2009-2361 since 07/08/2009. The exploitability is told to be easy. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. Technical details and a public exploit are known. This vulnerability is assigned to T1505 by the MITRE ATT&CK project.
It is declared as proof-of-concept. The vulnerability was handled as a non-public zero-day exploit for at least 93 days. During that time the estimated underground price was around $0-$5k. By approaching the search of inurl:include/class.staff.php it is possible to find vulnerable targets with Google Hacking.
Upgrading to version 1.6 eliminates this vulnerability. A possible mitigation has been published immediately after the disclosure of the vulnerability.
The vulnerability is also documented in the databases at X-Force (51417), SecurityFocus (BID 35516†), OSVDB (55472†), Secunia (SA35629†) and SecurityTracker (ID 1022480†). If you want to get best quality of vulnerability data, you may have to visit VulDB.
Product
Type
Name
Version
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 7.3VulDB Meta Temp Score: 6.6
VulDB Base Score: 7.3
VulDB Temp Score: 6.6
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Sql injectionCWE: CWE-89 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Access: Public
Status: Proof-of-Concept
Download: 🔍
Google Hack: 🔍
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Exploit-DB: 🔍
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍
Upgrade: osTicket 1.6
Timeline
03/25/2009 🔍06/26/2009 🔍
06/26/2009 🔍
06/29/2009 🔍
06/29/2009 🔍
06/30/2009 🔍
07/08/2009 🔍
07/08/2009 🔍
03/17/2015 🔍
07/28/2025 🔍
Sources
Advisory: securityfocus.com⛔Status: Confirmed
Confirmation: 🔍
CVE: CVE-2009-2361 (🔍)
GCVE (CVE): GCVE-0-2009-2361
GCVE (VulDB): GCVE-100-48906
X-Force: 51417
SecurityFocus: 35516 - osTicket Staff Username SQL Injection Vulnerability
Secunia: 35629
OSVDB: 55472 - osTicket include/class.staff.php Staff Username Parameter SQL Injection
SecurityTracker: 1022480 - osTicket Staff Username Input Validation Flaw Lets Remote Users Inject SQL Commands
Vupen: ADV-2009-1726
scip Labs: https://www.scip.ch/en/?labs.20161013
Entry
Created: 03/17/2015 23:38Updated: 07/28/2025 08:57
Changes: 03/17/2015 23:38 (57), 08/14/2017 10:30 (11), 08/12/2021 09:36 (3), 07/28/2025 08:57 (16)
Complete: 🔍
Cache ID: 216::103
If you want to get best quality of vulnerability data, you may have to visit VulDB.
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