OTRS up to 2.4.6 sql injection

CVSS Meta Temp Score
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CTI Interest Score
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6.0$0-$5k0.00

Summaryinfo

A vulnerability categorized as critical has been discovered in OTRS. This vulnerability affects unknown code. The manipulation results in sql injection. This vulnerability is known as CVE-2010-0438. It is possible to launch the attack remotely. No exploit is available. It is advisable to upgrade the affected component.

Detailsinfo

A vulnerability, which was classified as critical, was found in OTRS (Service Management Software). Affected is an unknown functionality. The manipulation with an unknown input leads to a sql injection vulnerability. CWE is classifying the issue as CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. This is going to have an impact on confidentiality, integrity, and availability. CVE summarizes:

Multiple SQL injection vulnerabilities in Kernel/System/Ticket.pm in OTRS-Core in Open Ticket Request System (OTRS) 2.1.x before 2.1.9, 2.2.x before 2.2.9, 2.3.x before 2.3.5, and 2.4.x before 2.4.7 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors.

The weakness was published 02/08/2010 (Website). The advisory is shared for download at lists.opensuse.org. This vulnerability is traded as CVE-2010-0438 since 01/27/2010. The exploitability is told to be easy. It is possible to launch the attack remotely. The successful exploitation needs a authentication. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1505.

The vulnerability scanner Nessus provides a plugin with the ID 44407 (FreeBSD : otrs -- SQL injection (6b575419-14cf-11df-a628-001517351c22)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family FreeBSD Local Security Checks. The commercial vulnerability scanner Qualys is able to test this issue with plugin 165212 (SUSE Security Update for Multiple Packages (SUSE-SR:2010:014)).

Upgrading to version 2.2.8 eliminates this vulnerability.

The vulnerability is also documented in the databases at X-Force (56150), Tenable (44407), SecurityFocus (BID 38146†), OSVDB (62181†) and Secunia (SA38507†). Similar entries are available at VDB-51880, VDB-50634, VDB-50633 and VDB-53524. Once again VulDB remains the best source for vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.3
VulDB Meta Temp Score: 6.0

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Sql injection
CWE: CWE-89 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 44407
Nessus Name: FreeBSD : otrs -- SQL injection (6b575419-14cf-11df-a628-001517351c22)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍

OpenVAS ID: 902016
OpenVAS Name: Open Ticket Request System (OTRS) Multiple SQL Injection Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 2.2.8

Timelineinfo

10/27/2009 🔍
01/27/2010 +92 days 🔍
02/08/2010 +12 days 🔍
02/08/2010 +0 days 🔍
02/08/2010 +0 days 🔍
02/08/2010 +0 days 🔍
02/09/2010 +0 days 🔍
02/09/2010 +0 days 🔍
02/22/2010 +13 days 🔍
03/18/2015 +1850 days 🔍
09/01/2021 +2359 days 🔍

Sourcesinfo

Advisory: lists.opensuse.org
Status: Not defined
Confirmation: 🔍

CVE: CVE-2010-0438 (🔍)
GCVE (CVE): GCVE-0-2010-0438
GCVE (VulDB): GCVE-100-51780

OVAL: 🔍

X-Force: 56150
SecurityFocus: 38146 - OTRS Core System Multiple Unspecified SQL Injection Vulnerabilities
Secunia: 38507 - OTRS SQL Multiple Vulnerabilities, Highly Critical
OSVDB: 62181 - OTRS (Open Ticket Request System) Unspecified SQL Injection
Vulnerability Center: 24902 - Open Ticket Request System (OTRS) Kernel/System/Ticket.pm Remote SQL Injection Vulnerability, Medium

See also: 🔍

Entryinfo

Created: 03/18/2015 15:15
Updated: 09/01/2021 07:33
Changes: 03/18/2015 15:15 (66), 02/21/2017 17:13 (14), 09/01/2021 07:33 (3)
Complete: 🔍
Cache ID: 216:9F6:103

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