OTRS up to 2.3.4 webscript.pl os command injection

CVSS Meta Temp Score
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CTI Interest Score
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7.3$0-$5k0.00

Summaryinfo

A vulnerability marked as critical has been reported in OTRS. Impacted is an unknown function of the file webscript.pl. This manipulation causes os command injection. The identification of this vulnerability is CVE-2011-0456. There is no exploit available.

Detailsinfo

A vulnerability classified as critical was found in OTRS (Service Management Software). Affected by this vulnerability is an unknown code of the file webscript.pl. The manipulation with an unknown input leads to a os command injection vulnerability. The CWE definition for the vulnerability is CWE-78. The product constructs all or part of an OS command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended OS command when it is sent to a downstream component. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:

webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."

The weakness was shared 03/11/2011 by Takeshi Terada with Mitsui Bussan Secure Directions (Website). The advisory is shared at hermes.opensuse.org. This vulnerability is known as CVE-2011-0456. The exploitation appears to be easy. The attack can be launched remotely. The exploitation doesn't need any form of authentication. Technical details are known, but no exploit is available. MITRE ATT&CK project uses the attack technique T1202 for this issue.

The vulnerability scanner Nessus provides a plugin with the ID 53788 (openSUSE Security Update : otrs (openSUSE-SU-2011:0278-1)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family SuSE Local Security Checks. The commercial vulnerability scanner Qualys is able to test this issue with plugin 165188 (SUSE Security Update for Multiple Packages (SUSE-SR:2011:006)).

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

The vulnerability is also documented in the databases at X-Force (66163), Tenable (53788), SecurityFocus (BID 46947†) and Vulnerability Center (SBV-31683†). The entries VDB-55664, VDB-56108, VDB-56107 and VDB-56106 are related to this item. Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.3
VulDB Meta Temp Score: 7.3

VulDB Base Score: 7.3
VulDB Temp Score: 7.3
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Os command injection
CWE: CWE-78 / CWE-77 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 53788
Nessus Name: openSUSE Security Update : otrs (openSUSE-SU-2011:0278-1)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍

OpenVAS ID: 801766
OpenVAS Name: Open Ticket Request System (OTRS) Command Execution Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

01/14/2011 🔍
03/07/2011 +52 days 🔍
03/07/2011 +0 days 🔍
03/11/2011 +4 days 🔍
03/11/2011 +0 days 🔍
05/05/2011 +55 days 🔍
06/06/2011 +32 days 🔍
03/20/2015 +1383 days 🔍
10/19/2021 +2405 days 🔍

Sourcesinfo

Advisory: hermes.opensuse.org
Researcher: Takeshi Terada
Organization: Mitsui Bussan Secure Directions
Status: Not defined

CVE: CVE-2011-0456 (🔍)
GCVE (CVE): GCVE-0-2011-0456
GCVE (VulDB): GCVE-100-56809
X-Force: 66163
SecurityFocus: 46947 - OTRS Unspecified Remote Command Execution Vulnerability
Secunia: 43960
Vulnerability Center: 31683 - Open Ticket Request System 2.3.4 and earlier Remote Arbitrary Code Execution Vulnerability, High

See also: 🔍

Entryinfo

Created: 03/20/2015 16:16
Updated: 10/19/2021 14:10
Changes: 03/20/2015 16:16 (61), 03/23/2017 16:53 (10), 10/19/2021 14:08 (4), 10/19/2021 14:10 (1)
Complete: 🔍
Cache ID: 216:759:103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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