| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 5.1 | $0-$5k | 0.00 |
Summary
A vulnerability identified as critical has been detected in OTRS. The impacted element is an unknown function of the component Mail Client. Performing a manipulation results in input validation. This vulnerability is reported as CVE-2010-4766. No exploit exists. You should upgrade the affected component.
Details
A vulnerability was found in OTRS (Service Management Software). It has been classified as critical. This affects some unknown functionality of the component Mail Client. The manipulation with an unknown input leads to a input validation vulnerability. CWE is classifying the issue as CWE-20. The product receives input or data, but it does
not validate or incorrectly validates that the input has the
properties that are required to process the data safely and
correctly. This is going to have an impact on confidentiality. The summary by CVE is:
The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.
The weakness was disclosed 03/18/2011 (Website). The advisory is shared at source.otrs.org. This vulnerability is uniquely identified as CVE-2010-4766. It is possible to initiate the attack remotely. No form of authentication is needed for exploitation. Neither technical details nor an exploit are publicly available.
Upgrading to version 0.5 eliminates this vulnerability.
The vulnerability is also documented in the databases at X-Force (66335) and Vulnerability Center (SBV-30785†). The entries VDB-56879, VDB-56878, VDB-56875 and VDB-56874 are pretty similar. If you want to get the best quality for vulnerability data then you always have to consider VulDB.
Product
Type
Name
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 5.3VulDB Meta Temp Score: 5.1
VulDB Base Score: 5.3
VulDB Temp Score: 5.1
VulDB Vector: 🔍
VulDB Reliability: 🔍
CVSSv2
| AV | AC | Au | C | I | A |
|---|---|---|---|---|---|
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| 💳 | 💳 | 💳 | 💳 | 💳 | 💳 |
| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
|---|---|---|---|---|---|
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
| Unlock | Unlock | Unlock | Unlock | Unlock | Unlock |
VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Input validationCWE: CWE-20
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
| 0-Day | Unlock | Unlock | Unlock | Unlock |
|---|---|---|---|---|
| Today | Unlock | Unlock | Unlock | Unlock |
Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: UpgradeStatus: 🔍
0-Day Time: 🔍
Upgrade: OTRS 0.5
Timeline
03/16/2011 🔍03/18/2011 🔍
03/18/2011 🔍
03/18/2011 🔍
04/04/2011 🔍
03/20/2015 🔍
10/19/2021 🔍
Sources
Advisory: source.otrs.orgStatus: Not defined
Confirmation: 🔍
CVE: CVE-2010-4766 (🔍)
GCVE (CVE): GCVE-0-2010-4766
GCVE (VulDB): GCVE-100-56877
X-Force: 66335
Vulnerability Center: 30785 - Open Ticket Request System before 2.4.7 Remote Information Disclosure Vulnerability, Medium
See also: 🔍
Entry
Created: 03/20/2015 16:16Updated: 10/19/2021 21:29
Changes: 03/20/2015 16:16 (48), 03/20/2017 09:27 (6), 10/19/2021 21:29 (4)
Complete: 🔍
Cache ID: 216:0C2:103
If you want to get the best quality for vulnerability data then you always have to consider VulDB.
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