OTRS up to 3.0.6 cross site scripting

CVSS Meta Temp Score
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CTI Interest Score
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4.1$0-$5k0.00

Summaryinfo

A vulnerability labeled as problematic has been found in OTRS. Affected is an unknown function. The manipulation results in cross site scripting. This vulnerability is cataloged as CVE-2011-1518. The attack may be launched remotely. There is no exploit available. The affected component should be upgraded.

Detailsinfo

A vulnerability, which was classified as problematic, was found in OTRS (Service Management Software). Affected is an unknown part. The manipulation with an unknown input leads to a cross site scripting vulnerability. CWE is classifying the issue as CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. This is going to have an impact on integrity. CVE summarizes:

Multiple cross-site scripting (XSS) vulnerabilities in Open Ticket Request System (OTRS) 2.4.x before 2.4.10 and 3.x before 3.0.7 allow remote attackers to inject arbitrary web script or HTML via unspecified vectors.

The weakness was shared 04/13/2011 (Website). The advisory is shared for download at xforce.iss.net. This vulnerability is traded as CVE-2011-1518. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. Successful exploitation requires user interaction by the victim. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1059.007.

The vulnerability scanner Nessus provides a plugin with the ID 75702 (openSUSE Security Update : otrs (openSUSE-SU-2011:0464-1)), which helps to determine the existence of the flaw in a target environment. It is assigned to the family SuSE Local Security Checks. The commercial vulnerability scanner Qualys is able to test this issue with plugin 165191 (SUSE Security Update for Multiple Packages (SUSE-SR:2011:009)).

Upgrading to version 3.0.0 eliminates this vulnerability. A possible mitigation has been published even before and not after the disclosure of the vulnerability.

The vulnerability is also documented in the databases at X-Force (66698), Tenable (75702), SecurityFocus (BID 47323†), OSVDB (71790†) and Vulnerability Center (SBV-31097†). VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 4.3
VulDB Meta Temp Score: 4.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 75702
Nessus Name: openSUSE Security Update : otrs (openSUSE-SU-2011:0464-1)
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Port: 🔍

OpenVAS ID: 801778
OpenVAS Name: Open Ticket Request System (OTRS) Multiple Cross-site scripting Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: OTRS 3.0.0

Timelineinfo

03/12/2011 🔍
03/24/2011 +11 days 🔍
04/12/2011 +19 days 🔍
04/12/2011 +0 days 🔍
04/13/2011 +0 days 🔍
04/14/2011 +1 days 🔍
04/18/2011 +4 days 🔍
04/18/2011 +0 days 🔍
06/13/2014 +1152 days 🔍
03/23/2015 +283 days 🔍
01/24/2025 +3595 days 🔍

Sourcesinfo

Advisory: dsa-2231
Status: Confirmed
Confirmation: 🔍

CVE: CVE-2011-1518 (🔍)
GCVE (CVE): GCVE-0-2011-1518
GCVE (VulDB): GCVE-100-57144

OVAL: 🔍

X-Force: 66698
SecurityFocus: 47323 - OTRS Multiple Unspecified Cross-Site Scripting Vulnerabilities
Secunia: 44029
OSVDB: 71790 - OTRS Multiple Unspecified XSS
Vulnerability Center: 31097 - OTRS prior to 3.0.7 and 2.4.10 Multiple XSS Vulnerabilities, Medium

Entryinfo

Created: 03/23/2015 16:50
Updated: 01/24/2025 17:38
Changes: 03/23/2015 16:50 (62), 03/21/2017 11:09 (10), 11/02/2021 20:34 (6), 11/02/2021 20:41 (1), 11/02/2021 20:49 (1), 01/24/2025 17:38 (18)
Complete: 🔍
Cache ID: 216::103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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