SysAid Help Desk up to 15.1 Error Message getAgentLogFile accountid information disclosure

CVSS Meta Temp Score
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CTI Interest Score
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7.0$0-$5k0.00

Summaryinfo

A vulnerability described as problematic has been identified in SysAid Help Desk up to 15.1. This vulnerability affects the function getAgentLogFile of the component Error Message Handler. The manipulation of the argument accountid results in information disclosure. This vulnerability was named CVE-2015-2997. In addition, an exploit is available. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability, which was classified as critical, was found in SysAid Help Desk up to 15.1. Affected is the function getAgentLogFile of the component Error Message Handler. The manipulation of the argument accountid with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality, integrity, and availability. CVE summarizes:

SysAid Help Desk before 15.2 allows remote attackers to obtain sensitive information via an invalid value in the accountid parameter to getAgentLogFile, as demonstrated by a large directory traversal sequence, which reveals the installation path in an error message.

The weakness was presented 06/08/2015 by Pedro Ribeiro (Website). The advisory is available at sysaid.com. This vulnerability is traded as CVE-2015-2997 since 04/07/2015. The exploitability is told to be easy. It is possible to launch the attack remotely. The exploitation doesn't require any form of authentication. Technical details and a public exploit are known. This vulnerability is assigned to T1592 by the MITRE ATT&CK project.

The exploit is shared for download at exploit-db.com. It is declared as highly functional.

Upgrading to version 15.2 eliminates this vulnerability.

The vulnerability is also documented in the databases at Exploit-DB (43885) and SecurityFocus (BID 75038†). See VDB-75734, VDB-75735, VDB-75736 and VDB-75737 for similar entries. If you want to get best quality of vulnerability data, you may have to visit VulDB.

Productinfo

Vendor

Name

Version

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.3
VulDB Meta Temp Score: 7.0

VulDB Base Score: 7.3
VulDB Temp Score: 7.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Access: Public
Status: Highly functional
Download: 🔍

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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OpenVAS ID: 53733
OpenVAS Name: SysAid Path Disclosure Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

MetaSploit ID: sysaid_file_download.rb
MetaSploit Name: SysAid Help Desk Arbitrary File Download
MetaSploit File: 🔍

Exploit-DB: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Help Desk 15.2

Timelineinfo

04/07/2015 🔍
06/03/2015 +57 days 🔍
06/08/2015 +5 days 🔍
06/08/2015 +0 days 🔍
06/09/2015 +1 days 🔍
08/14/2024 +3354 days 🔍

Sourcesinfo

Advisory: 132138
Researcher: Pedro Ribeiro
Status: Not defined
Confirmation: 🔍

CVE: CVE-2015-2997 (🔍)
GCVE (CVE): GCVE-0-2015-2997
GCVE (VulDB): GCVE-100-75738
SecurityFocus: 75038 - SysAid Multiple Security Vulnerabilities

scip Labs: https://www.scip.ch/en/?labs.20161013
See also: 🔍

Entryinfo

Created: 06/09/2015 10:26
Updated: 08/14/2024 14:47
Changes: 06/09/2015 10:26 (60), 04/04/2019 22:37 (8), 05/20/2022 09:18 (3), 08/14/2024 14:47 (14)
Complete: 🔍
Cache ID: 216::103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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