VDB-91657 · CVE-2016-5843 · BID 93019

Open Ticket Request System up to 2.3.5/4.0.4/5.0.4 FAQ Package Search sql injection

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
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9.2$0-$5k0.00

Summaryinfo

A vulnerability classified as critical has been found in Open Ticket Request System up to 2.3.5/4.0.4/5.0.4. Impacted is an unknown function of the component FAQ Package. This manipulation of the argument Search causes sql injection. This vulnerability is tracked as CVE-2016-5843. The attack is possible to be carried out remotely. No exploit exists. It is recommended to upgrade the affected component.

Detailsinfo

A vulnerability classified as very critical was found in Open Ticket Request System up to 2.3.5/4.0.4/5.0.4 (Ticket Tracking Software). Affected by this vulnerability is some unknown processing of the component FAQ Package. The manipulation of the argument search with an unknown input leads to a sql injection vulnerability. The CWE definition for the vulnerability is CWE-89. The product constructs all or part of an SQL command using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the intended SQL command when it is sent to a downstream component. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:

Multiple SQL injection vulnerabilities in the FAQ package 2.x before 2.3.6, 4.x before 4.0.5, and 5.x before 5.0.5 in Open Ticket Request System (OTRS) allow remote attackers to execute arbitrary SQL commands via crafted search parameters.

The weakness was disclosed 09/17/2016 (Website). The advisory is shared at github.com. This vulnerability is known as CVE-2016-5843 since 06/23/2016. The exploitation appears to be easy. The attack can be launched remotely. The exploitation doesn't need any form of authentication. Technical details are known, but no exploit is available. The price for an exploit might be around USD $0-$5k at the moment (estimation calculated on 09/19/2022). MITRE ATT&CK project uses the attack technique T1505 for this issue.

Upgrading to version 2.3.6, 4.0.5 or 5.0.5 eliminates this vulnerability.

The vulnerability is also documented in the vulnerability database at SecurityFocus (BID 93019†). Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 9.4
VulDB Meta Temp Score: 9.2

VulDB Base Score: 9.4
VulDB Temp Score: 9.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 9.4
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Sql injection
CWE: CWE-89 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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OpenVAS ID: 103201
OpenVAS Name: OTRS FAQ Package Multiple SQL Injection Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍
Upgrade: Open Ticket Request System 2.3.6/4.0.5/5.0.5
Patch: github.com

Timelineinfo

06/23/2016 🔍
09/16/2016 +85 days 🔍
09/16/2016 +0 days 🔍
09/17/2016 +1 days 🔍
09/18/2016 +1 days 🔍
09/19/2022 +2192 days 🔍

Sourcesinfo

Advisory: 3700f75c67f6ed1d39bc213445c6d12a458e1af9
Status: Not defined
Confirmation: 🔍

CVE: CVE-2016-5843 (🔍)
GCVE (CVE): GCVE-0-2016-5843
GCVE (VulDB): GCVE-100-91657
SecurityFocus: 93019 - OTRS FAQ Package CVE-2016-5843 Multiple SQL Injection Vulnerabilities

Entryinfo

Created: 09/18/2016 09:59
Updated: 09/19/2022 06:28
Changes: 09/18/2016 09:59 (54), 04/18/2019 22:41 (13), 09/19/2022 06:28 (4)
Complete: 🔍
Cache ID: 216::103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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