VDB-93556 · CVE-2016-9148 · BID 94258

CA Service Desk Manager 12.9/14.1 QBE.EQ.REF_NUM cross site scripting

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.1	$0-$5k	0.00

Summaryinfo

A vulnerability categorized as problematic has been discovered in CA Service Desk Manager 12.9/14.1. Affected by this issue is some unknown functionality. Executing a manipulation of the argument QBE.EQ.REF_NUM can lead to cross site scripting. This vulnerability is handled as CVE-2016-9148. The attack can be executed remotely. There is not any exploit available. It is advisable to upgrade the affected component.

Detailsinfo

A vulnerability classified as problematic was found in CA Service Desk Manager 12.9/14.1. This vulnerability affects an unknown functionality. The manipulation of the argument QBE.EQ.REF_NUM with an unknown input leads to a cross site scripting vulnerability. The CWE definition for the vulnerability is CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. As an impact it is known to affect integrity. CVE summarizes:

Cross-site scripting (XSS) vulnerability in CA Service Desk Manager (formerly CA Service Desk) 12.9 and 14.1 allows remote attackers to inject arbitrary web script or HTML via the QBE.EQ.REF_NUM parameter.

The weakness was released 11/10/2016 by Jerold Hoong as CA20161109-02: Security Notice for CA Service Desk Manager / TEC1774903 as confirmed mailinglist post (Full-Disclosure). The advisory is shared for download at seclists.org. The public release was coordinated with the vendor. This vulnerability was named CVE-2016-9148. The attack can be initiated remotely. No form of authentication is required for a successful exploitation. Successful exploitation requires user interaction by the victim. There are known technical details, but no exploit is available. The MITRE ATT&CK project declares the attack technique as T1059.007.

Upgrading eliminates this vulnerability. The mailinglist post contains the following remark:

Check the web.cfg file for the existence of the solution detailed in KB article TEC1774903.

The vulnerability is also documented in the vulnerability database at SecurityFocus (BID 94258†). Once again VulDB remains the best source for vulnerability data.

Productinfo

Vendor

Name

Service Desk Manager

Version

License

commercial

Website

Vendor: https://www.ca.com/

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.2
VulDB Meta Temp Score: 5.1

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.1
NVD Vector: 🔍

CVSSv2info

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Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Timelineinfo

11/03/2016 🔍
11/10/2016 +7 days 🔍
11/11/2016 +1 days 🔍
03/07/2017 +116 days 🔍
10/03/2022 +2036 days 🔍

Sourcesinfo

Vendor: ca.com

Advisory: CA20161109-02: Security Notice for CA Service Desk Manager / TEC1774903
Researcher: Jerold Hoong
Status: Confirmed
Coordinated: 🔍

CVE: CVE-2016-9148 (🔍)
GCVE (CVE): GCVE-0-2016-9148
GCVE (VulDB): GCVE-100-93556
SecurityFocus: 94258
SecurityTracker: 1037262

Entryinfo

Created: 11/11/2016 15:35
Updated: 10/03/2022 08:17
Changes: 11/11/2016 15:35 (42), 04/19/2017 10:32 (10), 10/03/2022 08:13 (3), 10/03/2022 08:17 (11)
Complete: 🔍
Cache ID: 216::103