Zoho ManageEngine ServiceDesk Plus up to 9.1 cross site scripting

CVSS Meta Temp Score
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CTI Interest Score
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5.6$0-$5k0.00

Summaryinfo

A vulnerability was found in Zoho ManageEngine ServiceDesk Plus up to 9.1. It has been classified as problematic. Affected by this issue is some unknown functionality. The manipulation leads to cross site scripting. This vulnerability is documented as CVE-2016-4888. The attack can be initiated remotely. There is not any exploit available. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability was found in Zoho ManageEngine ServiceDesk Plus up to 9.1. It has been rated as critical. This issue affects an unknown code block. The manipulation with an unknown input leads to a cross site scripting vulnerability. Using CWE to declare the problem leads to CWE-79. The product does not neutralize or incorrectly neutralizes user-controllable input before it is placed in output that is used as a web page that is served to other users. Impacted is confidentiality, integrity, and availability. The summary by CVE is:

Cross-site scripting (XSS) vulnerability in ZOHO ManageEngine ServiceDesk Plus before 9.2 allows remote attackers to inject arbitrary web script or HTML via unspecified vectors.

The bug was discovered 09/29/2016. The weakness was released 04/14/2017 by Akihito Mukai and Tomoshige Hasegawa (Website). The advisory is shared at jvn.jp. The identification of this vulnerability is CVE-2016-4888 since 05/17/2016. The exploitation is known to be easy. The attack may be initiated remotely. No form of authentication is needed for a successful exploitation. It demands that the victim is doing some kind of user interaction. Neither technical details nor an exploit are publicly available. MITRE ATT&CK project uses the attack technique T1059.007 for this issue.

The vulnerability scanner Nessus provides a plugin with the ID 94327 (ManageEngine ServiceDesk Plus 9.2.0 < Build 9228 Multiple Vulnerabilities), which helps to determine the existence of the flaw in a target environment. It is assigned to the family CGI abuses and running in the context r.

Upgrading to version 9.2 eliminates this vulnerability. A possible mitigation has been published even before and not after the disclosure of the vulnerability.

The vulnerability is also documented in the databases at Tenable (94327) and SecurityFocus (BID 93214†). Entry connected to this vulnerability is available at VDB-99883. Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

Productinfo

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CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.9
VulDB Meta Temp Score: 5.7

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 5.4
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Cross site scripting
CWE: CWE-79 / CWE-94 / CWE-74
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 94327
Nessus Name: ManageEngine ServiceDesk Plus 9.2.0 < Build 9228 Multiple Vulnerabilities
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍

OpenVAS ID: 103184
OpenVAS Name: ManageEngine ServiceDesk Plus Multiple Vulnerabilities
OpenVAS File: 🔍
OpenVAS Family: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: ServiceDesk Plus 9.2

Timelineinfo

05/17/2016 🔍
09/29/2016 +135 days 🔍
09/29/2016 +0 days 🔍
09/29/2016 +0 days 🔍
10/27/2016 +28 days 🔍
04/14/2017 +169 days 🔍
04/14/2017 +0 days 🔍
04/15/2017 +1 days 🔍
08/31/2020 +1234 days 🔍

Sourcesinfo

Vendor: manageengine.com

Advisory: jvn.jp
Researcher: Akihito Mukai, Tomoshige Hasegawa
Status: Not defined
Confirmation: 🔍

CVE: CVE-2016-4888 (🔍)
GCVE (CVE): GCVE-0-2016-4888
GCVE (VulDB): GCVE-100-99881
SecurityFocus: 93214 - ManageEngine ServiceDesk Plus CVE-2016-4888 HTML Injection Vulnerability
OSVDB: - CVE-2016-4888 - ZOHO - ManageEngine SDP - Cross-Site Scripting Issue

See also: 🔍

Entryinfo

Created: 04/15/2017 15:27
Updated: 08/31/2020 11:49
Changes: 04/15/2017 15:27 (73), 08/31/2020 11:49 (4)
Complete: 🔍
Cache ID: 216::103

Several companies clearly confirm that VulDB is the primary source for best vulnerability data.

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