CVE-2014-10009 in Stark CRM
Summary
by MITRE
Multiple cross-site scripting (XSS) vulnerabilities in Stark CRM 1.0 allow remote attackers to inject arbitrary web script or HTML via the (1) first_name, (2) last_name, or (3) notes parameter to the client page; (4) insu_name or (5) price parameter to the add_insurance_cat page; or (6) status[] parameter to the add_status page.
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Analysis
by VulDB Data Team • 05/12/2025
The vulnerability identified as CVE-2014-10009 represents a critical cross-site scripting flaw affecting Stark CRM version 1.0, a customer relationship management system that handles sensitive client data including personal information and financial details. This vulnerability resides in the web application's input validation mechanisms, specifically within several key pages that process user-submitted data without proper sanitization or encoding. The flaw allows remote attackers to execute malicious scripts in the context of authenticated users' browsers, potentially leading to session hijacking, data theft, or further exploitation of the compromised system. The vulnerability impacts multiple endpoints within the application, demonstrating a systemic weakness in the input handling architecture that affects various data entry points.
The technical implementation of this vulnerability stems from the application's failure to properly sanitize user inputs across multiple parameters within different pages. The affected parameters include first_name and last_name fields on the client page, which are commonly used for storing customer personal information, along with notes field that might contain sensitive customer communications. Additionally, the add_insurance_cat page contains vulnerabilities in insu_name and price parameters, while the add_status page is compromised through the status[] parameter. These parameters are directly reflected in the application's output without appropriate HTML encoding or validation, creating opportunities for attackers to inject malicious JavaScript code that executes when other users view the affected pages. The vulnerability is classified under CWE-79 as Improper Neutralization of Input During Web Page Generation, which specifically addresses the failure to properly encode or validate user-supplied data before incorporating it into web responses.
The operational impact of this vulnerability extends beyond simple script execution, creating significant risks for organizations using Stark CRM 1.0. Attackers could leverage these XSS vulnerabilities to steal user sessions, redirect victims to malicious sites, or harvest sensitive customer data including personal identification information and financial details. The multi-parameter nature of the vulnerability means that attackers can target different aspects of the CRM system, potentially compromising both client relationships and internal business operations. Organizations using this software face risks of data breaches, regulatory compliance violations, and reputational damage, particularly since CRM systems typically contain highly sensitive information about customers and business operations. The vulnerability also aligns with ATT&CK technique T1566.001 for Initial Access through spearphishing attachments and T1071.001 for Application Layer Protocol communication, as attackers could use these vulnerabilities to establish persistent access to the system through malicious web content.
Mitigation strategies for this vulnerability must address the root cause through comprehensive input validation and output encoding practices. Organizations should implement strict sanitization of all user inputs, particularly those used in web page generation, through proper HTML encoding of special characters and validation of input data against expected formats. The recommended solution involves deploying Content Security Policy (CSP) headers to prevent execution of unauthorized scripts, implementing proper input validation routines, and ensuring that all parameters are properly escaped before being rendered in web pages. Additionally, organizations should conduct regular security testing including dynamic application security testing and manual code review to identify similar vulnerabilities in other application components. The fix should be implemented following secure coding practices that align with OWASP Top Ten recommendations and NIST guidelines for web application security, ensuring that all user-supplied data is treated as untrusted and properly validated before processing. Regular security updates and patches should be applied to the application to prevent exploitation of known vulnerabilities.