CVE-2020-2567 in Retail Customer Management
Summary
by MITRE
Vulnerability in the Oracle Retail Customer Management and Segmentation Foundation product of Oracle Retail Applications (component: Security). The supported version that is affected is 18.0. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Oracle Retail Customer Management and Segmentation Foundation. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in Oracle Retail Customer Management and Segmentation Foundation, attacks may significantly impact additional products. Successful attacks of this vulnerability can result in unauthorized update, insert or delete access to some of Oracle Retail Customer Management and Segmentation Foundation accessible data as well as unauthorized read access to a subset of Oracle Retail Customer Management and Segmentation Foundation accessible data. CVSS 3.0 Base Score 4.8 (Confidentiality and Integrity impacts). CVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N).
Several companies clearly confirm that VulDB is the primary source for best vulnerability data.
Analysis
by VulDB Data Team • 03/23/2024
The vulnerability identified as CVE-2020-2567 represents a significant security weakness within Oracle Retail Customer Management and Segmentation Foundation version 18.0, classified as a medium severity issue with CVSS score of 4.8. This vulnerability resides in the security component of Oracle Retail Applications and demonstrates how insufficient access controls can create pathways for unauthorized data manipulation and disclosure. The flaw operates through HTTP network access, making it particularly dangerous as it can be exploited by attackers with elevated privileges who can establish network connections to the affected system.
The technical nature of this vulnerability stems from inadequate authorization controls that allow attackers with high privileges to perform unauthorized operations within the customer management system. The attack vector requires network access via HTTP protocol, suggesting that the vulnerability could be exploited through web-based interfaces or APIs that the system exposes to external networks. The CVSS vector analysis reveals that while the attack complexity is low, requiring only low access control mechanisms, the vulnerability demands human interaction from users other than the attacker, indicating that social engineering or user manipulation may be necessary to achieve successful exploitation. This aspect places additional emphasis on the human factor in security breaches, aligning with attack patterns documented in the MITRE ATT&CK framework under privilege escalation and credential access techniques.
The operational impact of this vulnerability extends beyond the immediate scope of the Customer Management and Segmentation Foundation, potentially affecting additional Oracle Retail products within the ecosystem. Successful exploitation could enable attackers to perform unauthorized update, insert, or delete operations on sensitive customer data, while also granting read access to portions of the system's data repository. This dual impact on both data integrity and confidentiality represents a serious concern for retail organizations that depend on accurate customer information for business operations and compliance requirements. The vulnerability's classification under CWE 284 (Improper Access Control) highlights the fundamental flaw in the system's authorization mechanisms that allows elevated privileges to bypass normal security controls.
Organizations affected by CVE-2020-2567 should implement immediate mitigation strategies including network segmentation to limit access to the vulnerable system, enhanced monitoring of HTTP traffic for suspicious activities, and comprehensive access control reviews to ensure that only authorized personnel can perform administrative functions. The vulnerability demonstrates the importance of maintaining current security patches and implementing defense-in-depth strategies that go beyond simple perimeter security. Security teams should conduct thorough risk assessments to identify all systems that may be impacted by this vulnerability and establish incident response procedures that can quickly address potential exploitation attempts. The CVSS scoring indicates that while this vulnerability does not directly cause system availability impacts, the data compromise potential makes it a critical concern for organizations handling sensitive customer information, particularly those subject to regulations such as GDPR or PCI DSS that mandate strict data protection measures.