CVE-2024-47106 in Jazz for Service Management
Summary
by MITRE • 01/18/2025
IBM Jazz for Service Management 1.1.3 through 1.1.3.22 could allow a remote attacker to obtain sensitive information from improper access restrictions that could aid in further attacks against the system.
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Analysis
by VulDB Data Team • 08/08/2025
IBM Jazz for Service Management version 1.1.3 through 1.1.3.22 contains a vulnerability that stems from improper access restrictions within the system's authentication and authorization mechanisms. This flaw allows remote attackers to bypass intended security controls and gain unauthorized access to sensitive information that should be restricted to authorized personnel only. The vulnerability manifests through inadequate validation of user permissions and insufficient enforcement of access control policies, creating pathways for malicious actors to extract confidential data. The affected system operates under a service management framework where proper segregation of duties and information access controls are fundamental requirements for maintaining system integrity and protecting organizational assets. This weakness directly violates the principle of least privilege and can enable attackers to gather intelligence that facilitates more sophisticated attacks against the broader enterprise infrastructure.
The technical implementation of this vulnerability involves flaws in the application's access control enforcement logic where authentication tokens or session identifiers may not be properly validated before granting access to restricted resources. Attackers can exploit this by crafting malicious requests that bypass normal access control checks or by leveraging existing authenticated sessions to access data that should require elevated privileges or specific role-based permissions. The vulnerability affects the system's ability to properly enforce authorization boundaries, potentially allowing users with limited access to retrieve sensitive configuration data, user credentials, system logs, or operational information that could be used for privilege escalation or lateral movement within the network. This type of flaw typically falls under CWE-285, which addresses improper authorization issues in software systems and represents a critical weakness in access control mechanisms.
The operational impact of this vulnerability extends beyond simple information disclosure, as the exposed sensitive data could provide attackers with valuable insights into the system's architecture, user base, and operational procedures. An attacker who successfully exploits this vulnerability could potentially map the entire service management environment, identify key personnel, understand business processes, and discover potential targets for additional attacks. The exposure of such information creates opportunities for targeted social engineering campaigns, advanced persistent threat operations, or coordinated attacks against other systems within the organization's attack surface. This vulnerability also impacts the system's overall security posture by weakening the trust model and potentially enabling attackers to establish persistent access points within the service management infrastructure. Organizations relying on IBM Jazz for Service Management may face compliance violations and regulatory penalties if sensitive information is compromised through this vulnerability, particularly in environments governed by standards such as iso 27001 or soc 2.
Mitigation strategies should focus on implementing proper access control enforcement mechanisms and conducting comprehensive security assessments of the authentication and authorization components. Organizations should immediately apply available patches or updates from IBM to address the access restriction flaws in the affected versions. Network segmentation and firewall rules should be implemented to limit access to the service management system to only authorized administrative workstations and users. Regular security audits should be conducted to identify and remediate similar access control weaknesses in other system components. The implementation of robust logging and monitoring capabilities will help detect unauthorized access attempts and provide evidence for incident response activities. Additionally, organizations should consider implementing multi-factor authentication and role-based access controls to strengthen the overall security posture of their service management environments. This vulnerability demonstrates the critical importance of maintaining up-to-date security controls and the necessity of regular vulnerability assessments to identify and remediate access control weaknesses that could compromise system integrity and data confidentiality.