Open Ticket Request System up to 3.3.16/4.0.23/5.0.19 access control

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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7.4$0-$5k0.00

Summaryinfo

A vulnerability described as critical has been identified in Open Ticket Request System up to 3.3.16/4.0.23/5.0.19. The affected element is an unknown function. The manipulation results in access control. This vulnerability is known as CVE-2017-9324. It is possible to launch the attack remotely. No exploit is available. Upgrading the affected component is recommended.

Detailsinfo

A vulnerability classified as critical has been found in Open Ticket Request System up to 3.3.16/4.0.23/5.0.19 (Ticket Tracking Software). Affected is an unknown code block. The manipulation with an unknown input leads to a access control vulnerability. CWE is classifying the issue as CWE-264. This is going to have an impact on confidentiality, integrity, and availability. CVE summarizes:

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

The bug was discovered 06/08/2017. The weakness was published 06/12/2017 (Website). The advisory is shared for download at packetstormsecurity.com. This vulnerability is traded as CVE-2017-9324 since 05/30/2017. It is possible to launch the attack remotely. The requirement for exploitation is a authentication. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1068.

The vulnerability was handled as a non-public zero-day exploit for at least 1 days. During that time the estimated underground price was around $0-$5k. The vulnerability scanner Nessus provides a plugin with the ID 100727 (Debian DSA-3876-1 : otrs2 - security update), which helps to determine the existence of the flaw in a target environment. It is assigned to the family Debian Local Security Checks and running in the context l. The commercial vulnerability scanner Qualys is able to test this issue with plugin 170102 (OpenSUSE Security Update for otrs (openSUSE-SU-2017:1571-1)).

Upgrading eliminates this vulnerability. A possible mitigation has been published even before and not after the disclosure of the vulnerability.

The vulnerability is also documented in the vulnerability database at Tenable (100727). VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.6
VulDB Meta Temp Score: 7.4

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 8.8
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Access control
CWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 100727
Nessus Name: Debian DSA-3876-1 : otrs2 - security update
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍

OpenVAS ID: 703876
OpenVAS Name: Debian Security Advisory DSA 3876-1 (otrs2 - security update)
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍
Suricata ID: 2024368
Suricata Class: 🔍
Suricata Message: 🔍

Timelineinfo

05/30/2017 🔍
06/08/2017 +9 days 🔍
06/09/2017 +1 days 🔍
06/12/2017 +3 days 🔍
06/12/2017 +0 days 🔍
06/12/2017 +0 days 🔍
06/12/2017 +0 days 🔍
08/19/2024 +2625 days 🔍

Sourcesinfo

Advisory: 142862
Status: Not defined

CVE: CVE-2017-9324 (🔍)
GCVE (CVE): GCVE-0-2017-9324
GCVE (VulDB): GCVE-100-102240

OVAL: 🔍

Entryinfo

Created: 06/12/2017 18:51
Updated: 08/19/2024 11:03
Changes: 06/12/2017 18:51 (71), 10/16/2019 10:05 (3), 12/08/2022 11:44 (4), 08/19/2024 11:03 (16)
Complete: 🔍
Cache ID: 216::103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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