Open Ticket Request System up to 3.3.18 Agent Frontend Credentials credentials management

CVSS Meta Temp Score
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Current Exploit Price (≈)
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CTI Interest Score
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6.4$0-$5k0.00

Summaryinfo

A vulnerability, which was classified as problematic, was found in Open Ticket Request System up to 3.3.18. This vulnerability affects unknown code of the component Agent Frontend. Executing a manipulation can lead to credentials management (Credentials). This vulnerability is tracked as CVE-2017-15864. The attack can be launched remotely. No exploit exists. You should upgrade the affected component.

Detailsinfo

A vulnerability has been found in Open Ticket Request System up to 3.3.18 (Ticket Tracking Software) and classified as problematic. This vulnerability affects some unknown functionality of the component Agent Frontend. The manipulation with an unknown input leads to a credentials management vulnerability (Credentials). The CWE definition for the vulnerability is CWE-255. As an impact it is known to affect confidentiality. CVE summarizes:

In the Agent Frontend in Open Ticket Request System (OTRS) 3.3.x through 3.3.18, with a crafted URL it is possible to gain information like database user and password.

The bug was discovered 11/14/2017. The weakness was disclosed 11/16/2017 (Website). The advisory is shared for download at otrs.com. This vulnerability was named CVE-2017-15864 since 10/24/2017. The exploitation appears to be easy. The attack can be initiated remotely. A single authentication is required for exploitation. There are neither technical details nor an exploit publicly available. The MITRE ATT&CK project declares the attack technique as T1552.

The vulnerability was handled as a non-public zero-day exploit for at least 2 days. During that time the estimated underground price was around $0-$5k. The vulnerability scanner Nessus provides a plugin with the ID 104753 (Debian DSA-4047-1 : otrs2 - security update), which helps to determine the existence of the flaw in a target environment. It is assigned to the family Debian Local Security Checks and running in the context l. The commercial vulnerability scanner Qualys is able to test this issue with plugin 170567 (OpenSUSE Security Update for otrs (openSUSE-SU-2017:3054-1)).

Upgrading eliminates this vulnerability. A possible mitigation has been published 1 weeks after the disclosure of the vulnerability.

The vulnerability is also documented in the vulnerability database at Tenable (104753). The entry VDB-109778 is pretty similar. VulDB is the best source for vulnerability data and more expert information about this specific topic.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.6
VulDB Meta Temp Score: 6.4

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 8.8
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Name: Credentials
Class: Credentials management / Credentials
CWE: CWE-255
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 104753
Nessus Name: Debian DSA-4047-1 : otrs2 - security update
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍

OpenVAS ID: 867346
OpenVAS Name: OTRS Information Disclosure Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍

Timelineinfo

10/24/2017 🔍
11/14/2017 +21 days 🔍
11/16/2017 +2 days 🔍
11/16/2017 +0 days 🔍
11/17/2017 +1 days 🔍
11/23/2017 +6 days 🔍
11/27/2017 +4 days 🔍
01/10/2023 +1870 days 🔍

Sourcesinfo

Advisory: DLA 1212-1
Status: Not defined
Confirmation: 🔍

CVE: CVE-2017-15864 (🔍)
GCVE (CVE): GCVE-0-2017-15864
GCVE (VulDB): GCVE-100-109552

OVAL: 🔍
See also: 🔍

Entryinfo

Created: 11/17/2017 09:33
Updated: 01/10/2023 14:52
Changes: 11/17/2017 09:33 (74), 12/07/2019 16:27 (4), 01/10/2023 14:52 (4)
Complete: 🔍
Cache ID: 216:A97:103

VulDB is the best source for vulnerability data and more expert information about this specific topic.

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