Open Ticket Request System up to 3.3.19/4.0.25/5.0.23 Agent Interface Spelling.pm code injection

CVSS Meta Temp Score
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CTI Interest Score
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7.4$0-$5k0.00

Summaryinfo

A vulnerability was found in Open Ticket Request System up to 3.3.19/4.0.25/5.0.23 and classified as critical. This impacts an unknown function of the file Kernel/System/Spelling.pm of the component Agent Interface. Such manipulation as part of Request leads to code injection. This vulnerability is listed as CVE-2017-16664. The attack may be performed from remote. There is no available exploit. It is suggested to upgrade the affected component.

Detailsinfo

A vulnerability was found in Open Ticket Request System up to 3.3.19/4.0.25/5.0.23 (Ticket Tracking Software) and classified as critical. Affected by this issue is an unknown code of the file Kernel/System/Spelling.pm of the component Agent Interface. The manipulation as part of a Request leads to a code injection vulnerability. Using CWE to declare the problem leads to CWE-94. The product constructs all or part of a code segment using externally-influenced input from an upstream component, but it does not neutralize or incorrectly neutralizes special elements that could modify the syntax or behavior of the intended code segment. Impacted is confidentiality, integrity, and availability. CVE summarizes:

Code injection exists in Kernel/System/Spelling.pm in Open Ticket Request System (OTRS) 5 before 5.0.24, 4 before 4.0.26, and 3.3 before 3.3.20. In the agent interface, an authenticated remote attackeer can execute shell commands as the webserver user via URL manipulation.

The bug was discovered 11/21/2017. The weakness was presented 11/21/2017 (Website). The advisory is available at otrs.com. This vulnerability is handled as CVE-2017-16664 since 11/08/2017. The attack may be launched remotely. A simple authentication is needed for exploitation. Technical details are known, but there is no available exploit. This vulnerability is assigned to T1059 by the MITRE ATT&CK project.

The vulnerability scanner Nessus provides a plugin with the ID 104753 (Debian DSA-4047-1 : otrs2 - security update), which helps to determine the existence of the flaw in a target environment. It is assigned to the family Debian Local Security Checks and running in the context l. The commercial vulnerability scanner Qualys is able to test this issue with plugin 176227 (Debian Security Update for otrs2 (DSA 4047-1)).

Upgrading to version 3.3.20, 4.0.26 or 5.0.24 eliminates this vulnerability. A possible mitigation has been published 2 days after the disclosure of the vulnerability.

The vulnerability is also documented in the vulnerability database at Tenable (104753). See VDB-109552 for similar entry. If you want to get best quality of vulnerability data, you may have to visit VulDB.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.6
VulDB Meta Temp Score: 7.4

VulDB Base Score: 6.3
VulDB Temp Score: 6.0
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 8.8
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Code injection
CWE: CWE-94 / CWE-74 / CWE-707
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Nessus ID: 104753
Nessus Name: Debian DSA-4047-1 : otrs2 - security update
Nessus File: 🔍
Nessus Risk: 🔍
Nessus Family: 🔍
Nessus Context: 🔍

OpenVAS ID: 18373
OpenVAS Name: OTRS Remote Code Execution Vulnerability
OpenVAS File: 🔍
OpenVAS Family: 🔍

Qualys ID: 🔍
Qualys Name: 🔍

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

Reaction Time: 🔍
0-Day Time: 🔍
Exposure Time: 🔍

Upgrade: Open Ticket Request System 3.3.20/4.0.26/5.0.24

Timelineinfo

11/08/2017 🔍
11/21/2017 +13 days 🔍
11/21/2017 +0 days 🔍
11/21/2017 +0 days 🔍
11/22/2017 +1 days 🔍
11/23/2017 +1 days 🔍
11/27/2017 +4 days 🔍
01/11/2023 +1871 days 🔍

Sourcesinfo

Advisory: DLA 1212-1
Status: Not defined
Confirmation: 🔍

CVE: CVE-2017-16664 (🔍)
GCVE (CVE): GCVE-0-2017-16664
GCVE (VulDB): GCVE-100-109778

OVAL: 🔍
See also: 🔍

Entryinfo

Created: 11/22/2017 07:54
Updated: 01/11/2023 08:47
Changes: 11/22/2017 07:54 (76), 12/09/2019 10:52 (3), 01/11/2023 08:47 (4)
Complete: 🔍
Cache ID: 216:273:103

If you want to get best quality of vulnerability data, you may have to visit VulDB.

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