VDB-152659 · CVE-2020-11465 · GCVE-0-2020-11465

Deskpro prior 2019.8.0 Helpdesk Application /api/apps/ information disclosure

CVSS Meta Temp Score CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.	Current Exploit Price (≈) Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.	CTI Interest Score Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
7.2	$0-$5k	0.00

Summaryinfo

A vulnerability has been found in Deskpro and classified as problematic. Affected by this issue is some unknown functionality of the file /api/apps/ of the component Helpdesk Application Handler. This manipulation causes information disclosure. The identification of this vulnerability is CVE-2020-11465. It is possible to initiate the attack remotely. There is no exploit available. The affected component should be upgraded.

Detailsinfo

A vulnerability classified as problematic was found in Deskpro. Affected by this vulnerability is an unknown part of the file /api/apps/ of the component Helpdesk Application Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. The CWE definition for the vulnerability is CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. As an impact it is known to affect confidentiality. The summary by CVE is:

An issue was discovered in Deskpro before 2019.8.0. The /api/apps/* endpoints failed to properly validate a user's privilege, allowing an attacker to control/install helpdesk applications and leak current applications' configurations, including applications used as user sources (used for authentication). This enables an attacker to forge valid authentication models that resembles any user on the system.

The weakness was shared 04/01/2020. This vulnerability is known as CVE-2020-11465 since 04/01/2020. The attack can be launched remotely. A single authentication is necessary for exploitation. Technical details of the vulnerability are known, but there is no available exploit. The attack technique deployed by this issue is T1592 according to MITRE ATT&CK.

Upgrading to version 2019.8.0 eliminates this vulnerability.

The entries VDB-152661, VDB-152660, VDB-152658 and VDB-152657 are related to this item. Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Name

Deskpro

CPE 2.3info

🔍

CPE 2.2info

🔍

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 7.3
VulDB Meta Temp Score: 7.2

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 8.8
NVD Vector: 🔍

CNA Base Score: 8.8
CNA Vector (MITRE): 🔍

CVSSv2info

AV	AC	Au	C	I	A
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳
💳	💳	💳	💳	💳	💳

Vector	Complexity	Authentication	Confidentiality	Integrity	Availability
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock
Unlock	Unlock	Unlock	Unlock	Unlock	Unlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-Day	Unlock	Unlock	Unlock	Unlock
Today	Unlock	Unlock	Unlock	Unlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Deskpro 2019.8.0

Timelineinfo

04/01/2020 🔍
04/01/2020 +0 days 🔍
04/02/2020 +1 days 🔍
05/13/2024 +1502 days 🔍

Sourcesinfo

Advisory: blog.redforce.io
Status: Not defined

CVE: CVE-2020-11465 (🔍)
GCVE (CVE): GCVE-0-2020-11465
GCVE (VulDB): GCVE-100-152659
See also: 🔍

Entryinfo

Created: 04/02/2020 13:10
Updated: 05/13/2024 08:42
Changes: 04/02/2020 13:10 (37), 04/02/2020 13:15 (11), 05/13/2024 08:39 (17), 05/13/2024 08:42 (19)
Complete: 🔍
Cache ID: 216::103

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.