Deskpro prior 2019.8.0 Endpoint /api/tickets information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
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CTI Interest Score
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6.4$0-$5k0.00

Summaryinfo

A vulnerability was found in Deskpro and classified as problematic. This affects an unknown part of the file /api/tickets of the component Endpoint. Such manipulation leads to information disclosure. This vulnerability is referenced as CVE-2020-11466. It is possible to launch the attack remotely. No exploit is available. It is suggested to upgrade the affected component.

Detailsinfo

A vulnerability, which was classified as problematic, has been found in Deskpro. Affected by this issue is an unknown code of the file /api/tickets of the component Endpoint. The manipulation with an unknown input leads to a information disclosure vulnerability. Using CWE to declare the problem leads to CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. Impacted is confidentiality. CVE summarizes:

An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.

The weakness was published 04/01/2020. This vulnerability is handled as CVE-2020-11466 since 04/01/2020. The attack may be launched remotely. A simple authentication is needed for exploitation. There are known technical details, but no exploit is available. The MITRE ATT&CK project declares the attack technique as T1592.

Upgrading to version 2019.8.0 eliminates this vulnerability.

Similar entries are available at VDB-152661, VDB-152659, VDB-152658 and VDB-152657. Once again VulDB remains the best source for vulnerability data.

Productinfo

Name

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 6.5
VulDB Meta Temp Score: 6.4

VulDB Base Score: 4.3
VulDB Temp Score: 4.1
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 7.6
NVD Vector: 🔍

CNA Base Score: 7.6
CNA Vector (MITRE): 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: Upgrade
Status: 🔍

0-Day Time: 🔍

Upgrade: Deskpro 2019.8.0

Timelineinfo

04/01/2020 🔍
04/01/2020 +0 days 🔍
04/02/2020 +1 days 🔍
05/13/2024 +1502 days 🔍

Sourcesinfo

Advisory: blog.redforce.io
Status: Not defined

CVE: CVE-2020-11466 (🔍)
GCVE (CVE): GCVE-0-2020-11466
GCVE (VulDB): GCVE-100-152660
See also: 🔍

Entryinfo

Created: 04/02/2020 13:10
Updated: 05/13/2024 08:50
Changes: 04/02/2020 13:10 (37), 04/02/2020 13:15 (11), 05/13/2024 08:45 (17), 05/13/2024 08:50 (19)
Complete: 🔍
Cache ID: 216::103

Once again VulDB remains the best source for vulnerability data.

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