OTRS up to 7.0.23/8.0.10 Ticket Print information disclosure

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.0$0-$5k0.00

Summaryinfo

A vulnerability, which was classified as problematic, was found in OTRS up to 7.0.23/8.0.10. The impacted element is an unknown function of the component Ticket Print Handler. The manipulation results in information disclosure. This vulnerability is cataloged as CVE-2021-21435. The attack may be launched remotely. There is no exploit available.

Detailsinfo

A vulnerability, which was classified as problematic, was found in OTRS up to 7.0.23/8.0.10 (Service Management Software). Affected is some unknown functionality of the component Ticket Print Handler. The manipulation with an unknown input leads to a information disclosure vulnerability. CWE is classifying the issue as CWE-200. The product exposes sensitive information to an actor that is not explicitly authorized to have access to that information. This is going to have an impact on confidentiality.

The weakness was shared 02/08/2021. The advisory is available at otrs.com. This vulnerability is traded as CVE-2021-21435. Successful exploitation requires user interaction by the victim. The technical details are unknown and an exploit is not available. This vulnerability is assigned to T1592 by the MITRE ATT&CK project.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

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Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.0
VulDB Meta Temp Score: 5.0

VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.5
NVD Vector: 🔍

CVSSv2info

AVACAuCIA
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VectorComplexityAuthenticationConfidentialityIntegrityAvailability
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

NVD Base Score: 🔍

Exploitinginfo

Class: Information disclosure
CWE: CWE-200 / CWE-284 / CWE-266
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

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Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

12/29/2020 🔍
02/08/2021 +41 days 🔍
02/08/2021 +0 days 🔍
02/25/2021 +17 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Confirmed
Confirmation: 🔍

CVE: CVE-2021-21435 (🔍)
GCVE (CVE): GCVE-0-2021-21435
GCVE (VulDB): GCVE-100-169374

Entryinfo

Created: 02/08/2021 17:49
Updated: 02/25/2021 11:08
Changes: 02/08/2021 17:49 (36), 02/25/2021 11:02 (3), 02/25/2021 11:08 (19)
Complete: 🔍
Cache ID: 216::103

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