OTRS OTRSCIsInCustomerFrontend up to 7.0.14 Config Item access control
| CVSS Meta Temp Score | Current Exploit Price (≈) | CTI Interest Score |
|---|---|---|
| 3.9 | $0-$5k | 0.00 |
Summary
A vulnerability has been found in OTRS OTRSCIsInCustomerFrontend up to 7.0.14 and classified as critical. This affects an unknown function of the component Config Item Handler. This manipulation causes access control. This vulnerability is registered as CVE-2021-21436. Remote exploitation of the attack is possible. No exploit is available.
Details
A vulnerability has been found in OTRS OTRSCIsInCustomerFrontend up to 7.0.14 (Service Management Software) and classified as problematic. Affected by this vulnerability is an unknown part of the component Config Item Handler. The manipulation with an unknown input leads to a access control vulnerability. The CWE definition for the vulnerability is CWE-264. As an impact it is known to affect confidentiality.
The weakness was published 02/08/2021. It is possible to read the advisory at otrs.com. This vulnerability is known as CVE-2021-21436. It demands that the victim is doing some kind of user interaction. The technical details are unknown and an exploit is not publicly available. The attack technique deployed by this issue is T1068 according to MITRE ATT&CK.
There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.
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Product
Type
Vendor
Name
Version
License
CPE 2.3
CPE 2.2
CVSSv4
VulDB Vector: 🔍VulDB Reliability: 🔍
CVSSv3
VulDB Meta Base Score: 3.9VulDB Meta Temp Score: 3.9
VulDB Base Score: 3.5
VulDB Temp Score: 3.5
VulDB Vector: 🔍
VulDB Reliability: 🔍
NVD Base Score: 4.3
NVD Vector: 🔍
CVSSv2
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| Vector | Complexity | Authentication | Confidentiality | Integrity | Availability |
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VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍
NVD Base Score: 🔍
Exploiting
Class: Access controlCWE: CWE-264
CAPEC: 🔍
ATT&CK: 🔍
Physical: No
Local: No
Remote: Yes
Availability: 🔍
Status: Not defined
EPSS Score: 🔍
EPSS Percentile: 🔍
Price Prediction: 🔍
Current Price Estimation: 🔍
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Threat Intelligence
Interest: 🔍Active Actors: 🔍
Active APT Groups: 🔍
Countermeasures
Recommended: no mitigation knownStatus: 🔍
0-Day Time: 🔍
Timeline
12/29/2020 🔍02/08/2021 🔍
02/08/2021 🔍
02/25/2021 🔍
Sources
Advisory: otrs.comStatus: Confirmed
Confirmation: 🔍
CVE: CVE-2021-21436 (🔍)
GCVE (CVE): GCVE-0-2021-21436
GCVE (VulDB): GCVE-100-169375
Entry
Created: 02/08/2021 17:50Updated: 02/25/2021 11:14
Changes: 02/08/2021 17:50 (37), 02/25/2021 11:11 (3), 02/25/2021 11:14 (19)
Complete: 🔍
Cache ID: 216::103
Be aware that VulDB is the high quality source for vulnerability data.
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