OTRS up to 7.0.48/8.0.37/2023.1.1 Add Attachment improper authentication

CVSS Meta Temp Score
CVSS is a standardized scoring system to determine possibilities of attacks. The Temp Score considers temporal factors like disclosure, exploit and countermeasures. The unique Meta Score calculates the average score of different sources to provide a normalized scoring system.
Current Exploit Price (≈)
Our analysts are monitoring exploit markets and are in contact with vulnerability brokers. The range indicates the observed or calculated exploit price to be seen on exploit markets. A good indicator to understand the monetary effort required for and the popularity of an attack.
CTI Interest Score
Our Cyber Threat Intelligence team is monitoring different web sites, mailing lists, exploit markets and social media networks. The CTI Interest Score identifies the interest of attackers and the security community for this specific vulnerability in real-time. A high score indicates an elevated risk to be targeted for this vulnerability.
5.8$0-$5k0.00

Summaryinfo

A vulnerability has been found in OTRS up to 7.0.48/8.0.37/2023.1.1 and classified as critical. This impacts an unknown function of the component Add Attachment Handler. This manipulation causes improper authentication. This vulnerability appears as CVE-2024-23792. The attack may be initiated remotely. There is no available exploit.

Detailsinfo

A vulnerability has been found in OTRS up to 7.0.48/8.0.37/2023.1.1 (Service Management Software) and classified as critical. Affected by this vulnerability is an unknown part of the component Add Attachment Handler. The manipulation with an unknown input leads to a improper authentication vulnerability. The CWE definition for the vulnerability is CWE-287. When an actor claims to have a given identity, the product does not prove or insufficiently proves that the claim is correct. As an impact it is known to affect confidentiality, integrity, and availability. The summary by CVE is:

When adding attachments to ticket comments, another user can add attachments as well impersonating the orginal user. The attack requires a logged-in other user to know the UUID. While the legitimate user completes the comment, the malicious user can add more files to the comment. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023.X through 2023.1.1.

The weakness was presented 01/29/2024. It is possible to read the advisory at otrs.com. This vulnerability is known as CVE-2024-23792 since 01/22/2024. The technical details are unknown and an exploit is not publicly available.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Productinfo

Type

Name

Version

License

CPE 2.3info

CPE 2.2info

CVSSv4info

VulDB Vector: 🔍
VulDB Reliability: 🔍

CVSSv3info

VulDB Meta Base Score: 5.8
VulDB Meta Temp Score: 5.8

VulDB Base Score: 5.6
VulDB Temp Score: 5.6
VulDB Vector: 🔍
VulDB Reliability: 🔍

NVD Base Score: 6.5
NVD Vector: 🔍

CNA Base Score: 5.3
CNA Vector (OTRS AG): 🔍

CVSSv2info

AVACAuCIA
💳💳💳💳💳💳
💳💳💳💳💳💳
💳💳💳💳💳💳
VectorComplexityAuthenticationConfidentialityIntegrityAvailability
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock
UnlockUnlockUnlockUnlockUnlockUnlock

VulDB Base Score: 🔍
VulDB Temp Score: 🔍
VulDB Reliability: 🔍

Exploitinginfo

Class: Improper authentication
CWE: CWE-287
CAPEC: 🔍
ATT&CK: 🔍

Physical: No
Local: No
Remote: Yes

Availability: 🔍
Status: Not defined

EPSS Score: 🔍
EPSS Percentile: 🔍

Price Prediction: 🔍
Current Price Estimation: 🔍

0-DayUnlockUnlockUnlockUnlock
TodayUnlockUnlockUnlockUnlock

Threat Intelligenceinfo

Interest: 🔍
Active Actors: 🔍
Active APT Groups: 🔍

Countermeasuresinfo

Recommended: no mitigation known
Status: 🔍

0-Day Time: 🔍

Timelineinfo

01/22/2024 🔍
01/29/2024 +7 days 🔍
01/29/2024 +0 days 🔍
02/21/2024 +23 days 🔍

Sourcesinfo

Advisory: otrs.com
Status: Not defined

CVE: CVE-2024-23792 (🔍)
GCVE (CVE): GCVE-0-2024-23792
GCVE (VulDB): GCVE-100-252283

Entryinfo

Created: 01/29/2024 11:02
Updated: 02/21/2024 12:02
Changes: 01/29/2024 11:02 (47), 02/21/2024 12:02 (12)
Complete: 🔍
Cache ID: 216::103

Statistical analysis made it clear that VulDB provides the best quality for vulnerability data.

Discussion

No comments yet. Languages: en.

Please log in to comment.

◂ PreviousOverviewNext ▸

Want to know what is going to be exploited?

We predict KEV entries!