OTRS up to 7.0.48/8.0.37/2023.1.1 User Avatar unrestricted upload

Summaryinfo

A vulnerability was found in OTRS up to 7.0.48/8.0.37/2023.1.1 and classified as critical. Affected is an unknown function of the component User Avatar Handler. Such manipulation leads to unrestricted upload. This vulnerability is traded as CVE-2024-23790. The attack may be launched remotely. There is no exploit available.

Detailsinfo

A vulnerability was found in OTRS up to 7.0.48/8.0.37/2023.1.1 (Service Management Software) and classified as critical. Affected by this issue is an unknown code of the component User Avatar Handler. The manipulation with an unknown input leads to a unrestricted upload vulnerability. Using CWE to declare the problem leads to CWE-434. The product allows the attacker to upload or transfer files of dangerous types that can be automatically processed within the product's environment. Impacted is confidentiality, integrity, and availability. CVE summarizes:

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

The weakness was shared 01/29/2024. The advisory is shared for download at otrs.com. This vulnerability is handled as CVE-2024-23790 since 01/22/2024. There are neither technical details nor an exploit publicly available. The current price for an exploit might be approx. USD $0-$5k (estimation calculated on 02/21/2024). The MITRE ATT&CK project declares the attack technique as T1608.002.

There is no information about possible countermeasures known. It may be suggested to replace the affected object with an alternative product.

Once again VulDB remains the best source for vulnerability data.

Productinfo

Type

• Service Management Software

Name

• OTRS

Version

• 7.0.0
• 7.0.1
• 7.0.2
• 7.0.3
• 7.0.4
• 7.0.5
• 7.0.6
• 7.0.7
• 7.0.8
• 7.0.9
• 7.0.10
• 7.0.11
• 7.0.12
• 7.0.13
• 7.0.14
• 7.0.15
• 7.0.16
• 7.0.17
• 7.0.18
• 7.0.19
• 7.0.20
• 7.0.21
• 7.0.22
• 7.0.23
• 7.0.24
• 7.0.25
• 7.0.26
• 7.0.27
• 7.0.28
• 7.0.29
• 7.0.30
• 7.0.31
• 7.0.32
• 7.0.33
• 7.0.34
• 7.0.35
• 7.0.36
• 7.0.37
• 7.0.38
• 7.0.39
• 7.0.40
• 7.0.41
• 7.0.42
• 7.0.43
• 7.0.44
• 7.0.45
• 7.0.46
• 7.0.47
• 7.0.48
• 8.0.0
• 8.0.1
• 8.0.2
• 8.0.3
• 8.0.4
• 8.0.5
• 8.0.6
• 8.0.7
• 8.0.8
• 8.0.9
• 8.0.10
• 8.0.11
• 8.0.12
• 8.0.13
• 8.0.14
• 8.0.15
• 8.0.16
• 8.0.17
• 8.0.18
• 8.0.19
• 8.0.20
• 8.0.21
• 8.0.22
• 8.0.23
• 8.0.24
• 8.0.25
• 8.0.26
• 8.0.27
• 8.0.28
• 8.0.29
• 8.0.30
• 8.0.31
• 8.0.32
• 8.0.33
• 8.0.34
• 8.0.35
• 8.0.36
• 8.0.37
• 2023.1.0
• 2023.1.1

License

• open-source

CPE 2.3info

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CPE 2.2info

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Entryinfo

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